Administrative Coordinator, Athletic Training Services

Boston University; Boston (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Tuition remission

Professional development

Health plan

Dental vision plans

Job summary

Boston University’s Athletic Training Services is seeking an Administrative Coordinator to support operations, scheduling, referrals, and communications within Student Health Services.

The role emphasizes collaboration, quality assurance, and efficient, patient-centered care for varsity and club sports populations, with opportunities for professional development and tuition remission. Evening/weekend requirements may arise based on events.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Three to five years of progressively responsible administrative, healthcare, higher education, or related experience.
• Proficiency with Microsoft Office Suite and database management systems.

Responsibilities

• Manage departmental operations, communications, and administrative processes.
• Support patient services through referral management, scheduling, insurance authorization processes, and communication with internal and external healthcare providers.
• Coordinate meetings, events, onboarding, and departmental projects.
• Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
• Support financial, purchasing, inventory, and resource management activities.
• Serve as liaison among patients, providers, university departments, vendors, and community partners.
• Assist with quality assurance, compliance, and reporting activities.
• Supervise student employees and provide direction and feedback.

Skills

Organizational skills

Communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Database management systems

Job description

Administrative Coordinator, Athletic Training Services

Job Description

The Athletic Training Department in Boston University's Student Health Services is recruiting an Administrative Coordinator to join our collaborative team of healthcare providers. Our department provides athletic training services to students who participate in varsity sports, university-sponsored club sports, and Military Education's Reserve Officer Training Corps.

What you should know about us:

• Our Why: Collaborate to improve the lives of those we work with by advocating for goal-driven and impactful healthcare within our community.
• Our How: We achieve our Why by focusing on: patient-centered care, quality improvement & quality assurance; interprofessional collaboration; personal & professional growth; and professional excellence.
• Our Commitments: Listen first; Lead by example; Care for ourselves so we can care for others; Make data-informed decisions; Value individual differences.

We offer competitive salaries and outstanding benefits including vacation, retirement, health, dental, and vision plans, tuition remission, and professional development opportunities. We provide a supportive work environment that values your well-being as much as your professional achievements. We achieve this through our organizational structure within Student Health Services and our medical model approach to coordinating care for the populations we serve. At Student Health Services, we are committed to diversity, equity, inclusion, and justice in all aspects of our work, including our organizational structure, workplace culture, and care for the students we serve. We strive to foster an environment where everyone's identities, needs, and experiences are valued, appreciated, and accepted.

Primary Responsibilities

• Manage departmental operations, communications, and administrative processes.
• Support patient services through referral management, scheduling, insurance authorization processes, and communication with internal and external healthcare providers.
• Manage administrative planning and logistics for meetings, events, recruitment activities, onboarding processes, and departmental projects.
• Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
• Support financial, purchasing, inventory, and resource management activities.
• Serve as a liaison among patients, healthcare providers, university departments, vendors, and community partners.
• Assist with departmental quality assurance, compliance, and reporting activities.
• Supervise and train work-study and student employees, including assigning work, providing direction, evaluating performance, and addressing performance concerns.
• Support the delivery of efficient, patient-centered healthcare services for the populations served by the Athletic Training Department.

Occasional evening and weekend work may be required based on departmental needs and events.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Three to five years of progressively responsible administrative, healthcare, higher education, or related experience.
• Excellent organizational, communication, and customer service skills.
• Demonstrated ability to manage multiple priorities and maintain attention to detail.
• Proficiency with Microsoft Office Suite and database management systems.

Preferred Qualifications

• Experience working in healthcare, higher education, athletics, or student services.
• Experience managing healthcare referrals, insurance authorizations, or patient services.
• Experience managing schedules, events, or complex administrative processes.
• Familiarity with electronic medical record systems and healthcare compliance requirements.
• Experience supervising student employees.

Performance Expectations

• Excellent written and verbal communication skills
• Excellent organizational and project management skills
• Ability to manage multiple competing priorities
• Ability to establish and maintain effective working relationships
• Demonstrate attention to detail and accuracy
• Ability to use technology and information systems effectively
• Comply with University and department policies and procedure

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Location, Position and Salary

Job Location: BOSTON, MA, United States

Position Type: Full-Time/Regular

Salary Grade: $55,000.00-$62,000.00

Grade 47

Tracking Code: 26501037750821

Posted Date: 8/28/2026

Category: Charles River Campus --> Professional