Administrative Coordinator

Flourish Research; San Antonio (TX); On-site; USD 23,419; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with 4% match

Tuition reimbursement

Parental leave

Referral program

Employee assistance program

Life and disability insurance

15 days of PTO + 10 company holidays

Job summary

A progressive clinical trial company in San Antonio is seeking a motivated and talented individual for a role that includes professional communication, maintaining confidentiality, and supporting clinical research. Ideal candidates should have a Bachelor's degree and 1–3 years of related experience. Attractive compensation package includes $17/hr plus bonuses, along with comprehensive health benefits and PTO. Join a collaborative team dedicated to diverse and inclusive research practices that change lives.

Qualifications

• 1–3 years of experience in clinical or biological research.
• Experience writing and maintaining Standard Operating Procedures (SOPs).
• Demonstrated management and leadership skills.

Responsibilities

• Represent the organization in all interactions.
• Maintain confidentiality of subject and company information.
• Provide administrative support to study coordinators.

Skills

Strong knowledge of clinical research processes

Excellent written and verbal communication

Proficiency with Office 365

Strong problem-solving skills

Ability to multitask

Education

Bachelor’s degree or equivalent experience

Tools

Office 365

Job description

Flourish Research is looking for a motivated, talented, creative individual who wants to learn and grow in their career while contributing to research that changes lives. We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

Shift: Monday‑Friday, 8:30 AM – 5 PM

Location: 5430 Fredericksburg Rd., Suite 200, San Antonio, TX 78229

Compensation: $17 /hr + quarterly bonuses after probationary period

Benefits: Health, dental, and vision insurance plans; 401(k) with 4% match; tuition reimbursement; parental leave; referral program; employee assistance program; life insurance; disability insurance; 15 days of PTO + 10 company holidays.

Responsibilities

• Represent Flourish Research in a professional and courteous manner in all verbal, written, and in‑person interactions with staff, clients, and vendors.
• Communicate effectively and professionally with sponsors, physicians, office personnel, patients, employees, and contract personnel.
• Greet patients and monitors and notify appropriate study coordinators.
• Maintain confidentiality of all subject, protocol, and company information.
• Answer phones, route messages, and document study‑related communications as needed.
• Provide accurate document creation and revision support for study coordinators, regulatory staff, and operations.
• Distribute incoming mail and faxes and maintain updated lists, logs, and files.
• Assist the regulatory department with CV/resume updates, filing, and copying.
• Accurately file documents in subject charts, regulatory binders, and departmental records.
• Conduct follow‑up calls and schedule subject visits and procedures as directed.
• Perform duties efficiently and complete additional tasks as assigned.

Qualifications

• Education: Bachelor’s degree or equivalent experience in an administrative or clinical research support role.
• Experience: 1–3 years of experience in clinical or biological research.
• Knowledge and Skills:
  • Strong knowledge of clinical research processes and methodologies.
  • Demonstrated management, leadership, and cross‑functional collaboration skills.
  • Excellent written and verbal communication abilities.
  • Proficiency with Office 365 and general business software.
  • Experience writing, reviewing, and maintaining Standard Operating Procedures (SOPs).
  • Strong problem‑solving, risk assessment, and impact analysis skills.
  • Proven experience with process improvement initiatives.
  • Effective negotiation and conflict‑management skills.
  • Ability to multitask, prioritize competing demands, and adapt to changing priorities.
  • Independent thinker with the ability to influence and drive alignment when appropriate.

Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

It is the policy of Flourish Research not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.