Administrative Coordinator

El Paso County, Colorado; Colorado Springs (CO); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Bilingual stipend available

Job summary

El Paso County, Colorado seeks an Administrative Coordinator to support Justice Services, serving as the welcoming first point of contact for community members accessing Pretrial and Community Services. This role blends customer service with administrative tasks—answering calls, coordinating meetings, data entry, filing, and maintaining accurate records—while upholding confidentiality and discretion in a county office.

Schedule typically Monday–Friday, 8:00 AM–4:30 PM.

Qualifications

• High school diploma or equivalent required.
• Two years of administrative experience required; substitutions may apply (AA for 1 year, BA for 1 year).
• Experience in public-sector or government setting preferred.

Responsibilities

• Answer and screen calls; direct inquiries and take messages.
• Greet visitors and provide information with excellent customer service.
• Coordinate meetings and calendar management; prepare agendas and minutes.
• Prepare documents, reports, and spreadsheets; complete data entry and recordkeeping.
• Maintain filing systems and databases; ensure accuracy and confidentiality.

Skills

Time management

Interpersonal skills

Customer service

Communication

Confidentiality

Recordkeeping

Independence

Education

High school diploma or equivalent

Two years administrative experience

Tools

Microsoft Office (Word, Excel, Outlook)

Data entry systems

Job description

Join our team as an Administrative Coordinator supporting Justice Services and serving as a welcoming first point of contact!

In this role, you will help community members access Pretrial Services and Community Services, assist visitors and County staff, and keep daily operations running smoothly. Your work will combine customer service with administrative support, including answering calls, coordinating meetings, preparing documents, completing data entry, and maintaining accurate records.

We are looking for a dependable, organized professional who communicates with kindness, manages competing priorities, and follows through on requests. The ideal candidate works well with others, takes initiative, and exercises sound judgment about when to work independently and when to seek guidance. This role places a strong emphasis on confidentiality, accuracy, and discretion when handling sensitive information and maintaining records.

Hiring Range: $48,000.00 - $52,000.00 Annually

This position has an anticipated work schedule of Monday – Friday 8:00 AM – 4:30 PM; BILINGUAL STIPEND AVAILABLE

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

This position provides administrative functions in support of the department or office, including answering telephones, data entry, recordkeeping, and providing excellent customer service. Ensures facilitation and coordination of efficient operations. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position may be subject to grant funding.

• Provides routine and non-routine administrative support. Prepares routine and confidential correspondence,memorandums, and other documents from brief instructions or notes. Scans/faxes documents, drafts communication for review, makes copies, and prepares spreadsheets and various reports as requested.
• Provides exceptional customer service, both internally and externally, and provides accurate and detailed information. Answers, screens, and directs incoming calls and takes messages. As assigned, greets and assists visitors and clients; provides information and responds to questions, complaints, and referrals.
• Responsible for meeting and event coordination, including scheduling and calendar maintenance; sets up meeting room as needed. Prepares and participates in meetings as needed, including compiling agendas and documents, reports, presentations, etc.; takes and disseminates meeting minutes as needed.
• Conducts research, gathers and verifies data, and prepares reports, presentations, or other documents/materials.
• Establishes and maintains filing system(s) and databases; inputs, changes, and updates information and records in a timely manner, ensuring accuracy and completeness.
• Provides information regarding applicable policies and procedures to staff, customers/clients, and the public via writing, telephone, in person, and website.
• Coordinates and processes office and equipment supply orders; maintains inventory. Receives deliveries, verifies correct items have been received, and ensures items are not damaged.
• Serves as a liaison to support departments, such as Human Resources, Financial Services, Facilities, and Information Technology.
• Provides administrative and liaison support to boards, commissions, advisory boards, etc. as directed.
• May serve as a procurement liaison. Assists with the coordination of purchasing functions; may participate in the preparation of purchase orders. Reviews and processes requisitions, change orders, and invoices; processes payments as appropriate. May be assigned a P-card for purchases; ensures compliance with policies and procedures.
• May collect and track payments, fees, or deposits; prepares and submits deposits to the Financial Services Department.
• Coordinates and assists with various projects as requested.
• Performs other related duties as assigned.

Supervision Exercised

This classification does not have supervisory authority and requires no supervision or direction of others.

Supervision Received

Receives Intermittent Supervision: This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Knowledge, Skills & Abilities

• Working knowledge of Microsoft Office programs, including Word, Excel, Outlook, and Access.
• Strong time management skills with attention to detail. Must possess strong grammar, spelling, and punctuation skills.
• Must possess excellent interpersonal and customer service skills.
• Ability to work with frequent interruptions, ability to organize, coordinate, and prioritize tasks and move between projects on short notice. Ability to effectively handle pressure and ambiguity.
• Ability to communicate effectively and establish strong working relationships with staff, County employees, clients, and the public. Ability to provide excellent customer service.
• Ability to maintain confidentiality.
• Ability to compile and maintain accurate records and reports.
• Ability to work independently with limited supervision.
• Maintain regular and punctual attendance.

Required Education & Experience

• High school diploma or equivalent education.
• Two years of administrative experience.
  • Associate’s degree may substitute for one year of the required experience.
  • Bachelor’s degree may substitute for the required experience.
  • Education substitutions are not cumulative; only the highest qualifying degree will be considered.

Preferred Education & Experience

• Experience in the public sector or a government setting.

Pre-Employment Requirements

• Must pass conditional post offer background investigation and drug screen.

Duties are primarily performed in an office and remote work environment dependent upon Department discretion and business needs.

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.