Administrative Clerk & Records Specialist

Shelby County TN; Memphis (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Shelby County TN is seeking a Clerical/Administrative professional to perform a variety of duties under general supervision, including data entry, document preparation, and records management. The role requires strong office skills, confidentiality, and the ability to handle inquiries about policies and procedures.

Minimum qualifications include a high school diploma or GED (or one year of college) and related clerical experience.

Qualifications

• Knowledge of modern office practices, procedures and equipment.
• Proficient in Word and Excel.
• Familiar with computerized databases.
• Knowledge of business English and math.
• Ability to communicate professionally.
• Ability to plan, organize and maintain workflow.
• Ability to express ideas clearly, verbally and in writing.
• Ability to resolve problems.
• Maintain confidentiality.

Responsibilities

• Processes and/or enters data into the computer or other record format for processing or documents.
• Composes letters, memorandums and reports for review and signature.
• Answers questions by telephone or in person concerning departmental policies and work functions.
• Receives, reviews and processes records and documents per policies.
• Mails or issues authorized documents in person.
• Files and maintains records.
• Obtains data from various sources to prepare standard reports.
• Operates office machines.
• Assist other staff in assigned work area.
• Performs other related duties as assigned.

Skills

Office administration

Data entry

Confidentiality

Communication skills

Problem solving

Education

High school diploma or GED

One year college coursework

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

Shelby County TN is seeking a Clerical/Administrative professional to perform a variety of duties under general supervision, including data entry, document preparation, and records management. The role requires strong office skills, confidentiality, and the ability to handle inquiries about policies and procedures.

Minimum qualifications include a high school diploma or GED (or one year of college) and related clerical experience.