Administrative Clerk I

County of Yolo; Woodland (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

County of Yolo seeks an Administrative Clerk I (Bilingual - Spanish) for the WIC program in the Public Health Branch of the HHSA. The role involves front desk duties, answering phones, screening eligibility, scheduling appointments, and connecting families with WIC staff and breastfeeding resources across multiple sites in Yolo County.

Ideal candidates will have strong customer service, teamwork, adaptability, and a commitment to learning, with the ability to work in a fast-paced environment and

Qualifications

• Typing speed 35 words per minute requirement.
• Background checks including FBI fingerprint results and U.S. work eligibility verification.
• Typing certificate required to be attached with application (valid within 12 months).

Responsibilities

• Greet and assist office visitors and answer phones.
• Screen for program eligibility and schedule WIC appointments.
• Serve as front desk liaison and connect families to appropriate WIC staff.
• Assist with documentation, data entry and basic clerical tasks.
• Support in nursing/breastfeeding resources and related services.

Skills

Spanish language

Customer service

Teamwork

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Job description

The County of Yolo is recruiting to fill one (1) regular, full-time position in the class of Administrative Clerk I (Bilingual - Spanish) at the Public Health Branch within the Health and Human Services Agency (HHSA). Successful candidates will be placed on an eligible list that will be utilized to fill this vacancy as well as future positions as they become available.

IMPORTANT: A typing certificate no more than 1 year old MUST be attached to your application at the time of filing. You can find details of typing certificate requirements in the APPLICATION AND SELECTION PROCESS section.

The Program

The Women, Infants and Children (WIC) program housed within the Public Health Branch provides nutrition and breastfeeding support to families during pregnancy, up to 1 year after delivery and for their children up to 5 years of age. Services are offered in person at multiple sites in Yolo County and over the phone.

Position

The Administrative Clerk I Bilingual (Spanish) for the Women, Infants and Children (WIC) program works at various sites within Yolo County. The Admin Clerk I Bilingual (Spanish) works with families of young children and babies every day and serves as the first point of contact for clients as the front desk staff member. They assist with answering phones, responding to text messages, screening for program eligibility, scheduling WIC appointments and preparing clients for their visit with other WIC staff. They support families with breastfeeding by connecting them to appropriate WIC staff and assist with other support services for the program.

Ideal Candidate Characteristics

• Strong customer service skills and ability to respond with composure when dealing with difficult clients
• Ability to work as a member of a team and independently
• Must exhibit a commitment to continuous learning
• Ability to work with families with young children in a fast-paced environment
• Ability to adapt to change
• Flexibility to work in various sites within Yolo County
• Familiar with using computer programs
• Strong interpersonal skills
• Dependable
• Experience and enthusiastic about nutrition and breastfeeding
• Good organizational skills, ability to follow direction, receive constructive feedback about work assignments and meet deadlines
• Ability to communicate in Spanish

DESCRIPTION

Definition Under close supervision, to perform the daily routine administrative, clerical and basic accounting functions within a county department; and to do related work which pertains to this class specification.

Distinguishing Characteristics This is the entry level of the Administrative Clerk series. On a training basis, incumbents may be assigned duties and responsibilities characteristic of Administrative Clerk II. Incumbents in this class are required to perform a combination of tasks requiring entry level clerical skills.

• Greets and interviews office visitors and telephone callers answering routine questions;
• Schedules appointments or directs them to the appropriate source;
• May consult with county departments on routine matters;
• May type a variety of departmental reports, forms and letters;
• Maintains administrative files;
• Makes arithmetical calculations;
• Reviews reports for accuracy and completeness;
• Operates a variety of modern office equipment;
• May conduct computer inquiries;
• May perform basic data input into existing system;
• Receives, identifies, and routes correspondence;
• May help maintain financial records and process documents involved in financial transactions;
• May assist in maintaining inventory;
• May receipt, record and deposit monies;
• May perform backup support to other clerical staff; and
• Performs other related duties assigned.

Experience

One (1) year of clerical experience. One (1) year of full time business education beyond the high school level may be substituted for the required experience.

Typing Speed

Ability to type no less than 35 words per minute.

Background Requirements

Incumbents in this class may have access to Federal Tax Information and are subject to confidentiality and safeguarding requirements of Internal Revenue Code 6103(p)(4). As such, an individual selected for this position is subject to a thorough background investigation as stipulated in Section 5.1.1 of Internal Revenue Service Publication 1075, which includes the following:

1. Review of Federal Bureau of Investigation (FBI) fingerprint results;
2. Check of local law enforcement agencies where the subject has lived, worked and/or attended school within the last five (5) years and, if applicable, of the appropriate agency for any identified arrests;
3. Verification of an employee's eligibility to work in the United States.

Background investigations are conducted upon hire and every ten (10) years of employment thereafter.

License

Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Selection Process Schedule

The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.

• Screening for Minimum Qualifications - First review will be completed on November 11, 2026
• Screening for Best Qualified
• Department Selection Interviews
• Reference Checks
• Conditional Job Offer, pending:
  • Pre-Employment Exams: Drug & Alcohol Screen
  • Department of Justice LiveScan
• Confirmed Job Offer

Screening for Best Qualified: The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.

TYPING CERTIFICATE INFORMATION

There are a variety of businesses and agencies where you can obtain a typing certificate. Most applicants get a certificate at a temporary employment agency. However, a typing certificate can also be obtained from the Health and Human Services Agency (HHSA) free of charge. [e-mail] to schedule a remotely proctored exam, or reach out to any of the locations listed below.

HHSA - Woodland One-Step Career Center

25 N. Cottonwood Street

Woodland, CA 95695

[phone]

HHSA - West Sacramento One-Step Career Center

500-A Jefferson Blvd., Suite 110

West Sacramento, CA 95605

Phone: [phone]

HHSA - Winters One-Stop Career Center

111 East Grant Avenue

Winters, CA 95694

Phone: [phone]

Online typing certificates are not accepted. In order for your typing certificate to be accepted, it must meet the following criteria:

• The test must be a minimum of three minutes long.
• The test must have been in the past 12 months of application. Typing certificates older than 12 months are not accepted.
• The certificate must include time limit of the test, gross words per minute, number of errors, date of test, and the signature of the person administering the test. The certificate must be on agency letterhead.

CONTACT INFORMATION

For questions about the position or about employment with the County, please contact Human Resources by e-mail at [e-mail] or by phone at [phone].

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at [phone] at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Yolo County, a place where YOU belong!

The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.

Come join us! This is where YOU belong.