Administrative Clerk, G103, Public Defender's Office

Webb County (TX); Laredo (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Webb County invites applications for a clerical support position to greet the public, route calls, and perform routine office tasks under close supervision. The role requires strong communication skills in English and Spanish and proficiency with basic office software.

Responsibilities include data entry, filing, mail handling, and directing visitors to appropriate departments. A high school diploma or GED and prior clerical experience are preferred, with training provided on county procedures.

Qualifications

• High School Graduation or GED equivalent.
• Some clerical or related experience, or an equivalent combination of education, training, and experience.

Responsibilities

• Greets the public and directs them to office locations for service or assistance, and answers the telephone, takes messages, and routes calls.
• Operates office equipment.
• Performs routine office tasks such as typing, data entry, filing, faxing, photocopying, and opening, stamping, and distributing mail and packages received in the department.
• Files and retrieves materials and data from department computerized and manual filing systems; maintains the department's filing system.
• Receives, screens, takes messages, and appropriately directs calls as needed; provides customer service to visitors and callers regarding information about or knowledge of specific department operations, policies, and procedures.
• Performs related work as assigned.

Skills

Office administration

Bilingual: English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The purpose of this position is to greet and communicate with the public and perform clerical duties. Work may vary depending on the assigned department. This job is performed under close supervision according to set procedures.

• Greets the public and directs them to office locations for service or assistance, and answers the telephone, takes messages, and routes calls.
• Operates office equipment.
• Performs routine office tasks such as typing, data entry, filing, faxing, photocopying, and opening, stamping, and distributing mail and packages received in the department.
• Files and retrieves materials and data from department computerized and manual filing systems; maintains the department's filing system.
• Receives, screens, takes messages, and appropriately directs calls as needed; provides customer service to visitors and callers regarding information about or knowledge of specific department operations, policies, and procedures.
• Performs related work as assigned.

Knowledge, Skills, and Abilities

• Knowledge of modern office practices and procedures.
• Knowledge of legal terminology, policies, and procedures.
• Knowledge of computers and job-related software programs.
• Skill in oral and written communication.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.

• High School Graduation or GED equivalent.
• Some clerical or related experience, or an equivalent combination of education, training, and experience.

Physical Demands/Work Environment

Occasionally

• Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc.
• Moving oneself in different positions to accomplish tasks in various environments, including tight and confined spaces.
• Moving to accomplish tasks or moving from one worksite to another.
• Adjusting or moving objects up to 20 pounds in all directions.
• Operating motor vehicles or heavy equipment.
• Driving a County vehicle or a personal vehicle for County business.
• Working in noisy environments.
• Light work that includes carrying objects up to 20 pounds.

Constantly

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the use of wrists, hands, and/or fingers.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting and/or standing.

Other Requirements/Information

• Must possess a valid and current Texas Driver's License with an acceptable driving history. *If the applicant holds an out-of-state license, a State of Texas Driver’s License must be obtained prior to employment.
• The Webb County Drug and Alcohol Policy applies to this position. Pre-employment drug and alcohol testing, a Motor Vehicle Record (MVR) check, and a criminal background check are required.
• If applicable, this position may be covered by the Civil Service Rules and Regulations and, therefore, may be subject to those rules and regulations in addition to all other Webb County policies.
• Webb County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
• If applicable, this position may be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job.
• For positions funded in whole or in part through a grant award, employment is contingent upon the continued availability of grant funds and compliance with the terms, conditions, and limitations of the applicable grant agreement. Compensation, benefits, and leave accruals, including vacation, sick leave, and other paid leave, may be subject to grant-specific requirements, to the extent permitted by applicable law and County policy.
  The reduction, expiration, or termination of grant funding may result in the modification or elimination of a grant-funded position.
• This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.