Administrative Clerk

Lake County; Waukegan (IL); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible working hours

Job summary

Lake County Government is seeking an Administrative Clerk to support the Sheriff’s Office, handling phones, public assistance, filing, and data entry. You will work with multiple county departments and maintain records while providing courteous service to residents.

The role involves processing mail, coordinating tasks, and safeguarding information assets in a busy office. Eligibility requires a high school diploma or GED and LEADS certification after hire, with opportunities for growth and

Qualifications

• Requires high school diploma or GED or equivalent.
• Requires post hire certification by State of Illinois for LEADS use.

Responsibilities

• Answer and route phone calls; may use a central switchboard.
• Assist the public, filing, and data entry tasks.
• Process forms, schedule activities and maintain records.
• Safeguard official records and information assets.
• Perform general office duties and handle routine correspondence.
• Munctures with cash transactions and related duties as assigned.

Skills

Data entry

Customer service

Phone etiquette

Filing

Education

High school diploma or GED

LEADS certification after hire

Job description

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.

Becoming an Administrative Clerk would allow you to be involved with the Administrative Support Section within the Lake County Sheriff’s Office. Your duties may include answering phone calls, assisting the public, filing, and data entry. You will have endless opportunities to make a positive impact within Lake County. Being able to build working relationships with employees among 30 countywide departments and the public is sure to keep you interested and continuously learning. Administrative Clerk are members of the ICOP Union.

• Perform general office duties including typing correspondence, filing documents, gathering outgoing mail; sorting mail; stamping mail; and distributing in-coming mail.
• Answer and route phone calls; may utilize a central switchboard system.
• Communicate with the general public, receiving complaints, referring visitors to the proper resource, supplying moderately technical information or providing answers that require interpretation of a well-defined standard and rules to more routine individual cases.
• Perform various tasks to include compiling and reviewing information; data entry; processing forms; scheduling activities/appointments, work orders and events; creating correspondence and documents; creating work monitoring and follow-up systems; maintains automated and manual spreadsheets and reports.
• Safeguard official records and informational assets.
• Management, access, retention, storage, protection, and disposition of records assets.
• Process and/or oversee the processing of cash transactions. Assist with special projects (e.g. document destruction) All other related duties as assigned.
• Reads technical instructions, charts, and/or procedures manuals; composes routine reports and completes job forms; speaks compound sentences using standard grammar.
• Performs coordinating work involving guidelines and rules with constant problem solving; requires continuous, close attention for accurate results or frequent exposure to unusual pressure.
• Makes decisions with moderate impact - affects those in work unit.

Educational and/or other requirements:

• Requires High school diploma or general education degree (GED) equivalent.
• Requires post hire certification by State of Illinois for use of their Law Enforcement Data System (LEADS)

Physical Demands
Handles machines, tools, equipment, or work aids (i.e., general office equipment, etc.) involving little or no latitude for judgment regarding attainment of standard or in selecting appropriate items. Uses “microfiche” and “microfilm” readers / printers.

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!

Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).