Administrative Clerk

Cherokee Federal; Grand Forks (ND); On-site; USD 32,813 - 44,495; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Job summary

Cherokee Nation Integrated Health (CNIH), part of Cherokee Federal, seeks an Admin Clerk to manage referral processes, data reporting, and general office duties. The role supports patients and staff, ensuring timely CLR handling and accurate records.

Requirements include a high school diploma or GED, college coursework preferred, and pre-employment qualifications. A healthcare admin background and proficiency with Microsoft Office are desirable; US Citizenship and Public Trust clearance is

Qualifications

• High school diploma or GED equivalent.
• College classes or degree preferred.
• Must pass Cherokee Federal pre-employment qualifications.
• One year of healthcare administrative experience required.

Responsibilities

• Read, understand, speak, and write English fluently.
• Provide receptionist and general office support.
• Operate office software (Word, Excel, Outlook).
• Understand of medical terminology preferred.
• Prepare referral management data reports using tracking tools.
• Learn and use MHS Genesis as needed.
• Maintain professional patient and staff communications.
• Perform other duties as assigned.

Skills

Fluent English

MS Office

Medical terminology

Referral/reporting data

Customer service

Clerical duties

Education

High school diploma or GED

College classes or degree preferred

Tools

MHS Genesis

Job description

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance. US Citizenship is required.

Specializes in tracking and obtaining initial specialty care and referrals to network primary care, including obtaining legible reporting (CLR) from military treatment facilities (MTF), network and non-network providers. Responsibilities include pursuing CLRs NLT 60 days from the referral entry or when there is evidence of a claim, completing CLR uploads no later than 180 calendar days after the order entry date, importing/scanning CLRs into the correct patient records, following up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and preparing referral management data reports/metrics using referral tracking data tools. Demonstrates medical ethics, telephone etiquette, office, administrative, and clerical skills to provide professional customer service to patients and staff.

Compensation & Benefits:

Estimated Starting Salary Range for Admin Clerk: $38,604.80

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other benefits as provided. Benefits are subject to change with or without notice.

Admin Clerk Responsibilities

• Shall read, understand, speak, and write English fluently.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Operational computer skills with general working knowledge of word processing and Microsoft applications (including Windows, Word, Excel, Outlook).
• Understanding of medical terminology preferred.
• Prepare referral management data reports/metrics using referral tracking data tools.
• Knowledge of or ability to learn computer applications, such as MHS Genesis, preferred.
• One year of healthcare administrative experience in an inpatient or outpatient care setting within the last three years is required.
• General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
• Performs other job-related duties as assigned.

Admin Clerk Experience, Education, Skills, Abilities

• High school diploma or GED equivalent.
• College classes or degree preferred.
• Must pass pre-employment qualifications of Cherokee Federal.

Company Information: Cherokee Nation Integrated Health (CNIH) is part of Cherokee Federal, the division of tribally owned federal contracting companies. For more information about Cherokee Federal, visit cherokee-federal.com.

Keywords: Recordkeeping, Filing, Data Entry, Scheduling, Office Support

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, or any other status protected under applicable federal, state, or local law. Some roles require access to government buildings or military installations and candidates must pass pre-employment qualifications.