Parent Partner - Behavioral Health & Wellness

Children's Institute, Inc.; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Generous paid PTO

Excellent medical, dental, and vision insurance

403b Retirement Plan

Tuition reimbursement up to $4,500

Public Service Loan Forgiveness eligibility

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Employer paid Life and AD&D Insurance

Professional development opportunities

Team building activities

Job summary

A leading behavioral health agency in Los Angeles seeks a Peer Mentor to support caregivers of children involved in behavioral health services. This role involves guiding families through various systems, providing referrals, and promoting caregiver engagement in treatment plans. Minimum requirements include a high school diploma and relevant lived experience. Generous benefits include medical insurance, PTO, and a 403b plan. Passionate individuals who value partnership and equity are encouraged to apply.

Qualifications

• Lived experience caregiving within mental health, probation, or child welfare systems.
• Minimum one year of experience supporting families in child-serving systems.
• Ability to handle confidential information.

Responsibilities

• Serve as a peer mentor and advocate to caregivers.
• Guide families through systems like DCFS and DMH.
• Maintain accurate case notes and documentation.

Skills

Caring attitude

Bilingual Spanish & English

Excellent verbal communication

Excellent written communication

Sensitivity to cultural characteristics

Education

High school diploma or GED

Job description

* Serves as a peer mentor and advocate to caregivers of children involved in BHW services, helping them understand, access, and participate in their child’s treatment plan.* Uses lived experience to establish rapport, normalize family experiences, and increase caregiver engagement in behavioral health, educational, and social services.* Guides families through systems including DCFS, DMH, Regional Center, and school-based supports (IEP/504), with a focus on culturally responsive and trauma-informed care.* Provides referrals and warm handoffs to internal and external community resources as needed to support family stabilization.* Participates in interdisciplinary meetings, case reviews, and care coordination activities, representing caregiver perspectives and needs.* Maintains accurate case notes, tracks outreach efforts, and submits required documentation in compliance with program standards.* Encourages caregiver participation in support groups, workshops, and psychoeducational activities.* Supports crisis de-escalation and family conflict resolution under guidance from clinical team.* Maintains working knowledge of community-based programs and maintains an updated resource directory relevant to BHW families.* Other duties and special projects as assigned.* High school diploma or general education degree (GED) required.* Lived experience caregiving within systems such as mental health (MHS), probation, DCFS, Regional Center, or IEP required.* Minimum one year of experience supporting families through child-serving systems, preferably in behavioral health, child welfare, or juvenile justice, or community-based settings.* Possesses a valid driver's license and state-required auto insurance or reliable access to transportation depending on business needs.* Required to travel extensively to sites (> 50% of the time).* Bilingual Spanish & English speaking preferred or required depending on program needs.* Ability to handle confidential information.* Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.* Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.* Sensitivity to service population’s cultural and socioeconomic characteristics.* Excellent verbal and written communication skills.* Punctual and dependable attendance.* Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year* Excellent medical, dental, and vision insurance for eligible employees and qualified dependents* 403b Retirement Plan with employer contribution for eligible employees* Up to $4,500 in tuition reimbursement per calendar year* Eligible for the Public Service Loan Forgiveness program* Flexible Spending Account (FSA) & Health Savings Account (HSA)* Employer paid Life and AD&D Insurance* Voluntary Supplemental Insurance* Opportunity for growth & advancement* Professional development & continued training* Team building & bonding through company sponsored events & activities* Influenza immunization or declination* COVID-19, MMR and Tdap immunizations* Education verification* Reference check* Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services* Drug and alcohol screening* Tuberculosis screeningChildren’s Institute (CII) believes that all children and families have boundless potential to achieve emotional well-being and educational success, which build pathways to economic mobility and lifelong health. Using a whole family, two-generation approach, CII offers education, counseling services, parenting support, convening spaces and enrichment programs in the community, at our early education centers, K-12 schools, and neighborhood hubs.Our employees value passion, partnership, innovation and equity. If meaningful work and a vibrant culture are important to you, you're in the right place. Join our team and change the world!