Administrative Care Technician Emergency

CJW Medical Center; Richmond (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Education assistance

Paid time off and leave programs

Tuition assistance

Job summary

Johnston-Willis Hospital is looking for an Administrative Care Tech to support the patient care team in a busy unit in Richmond, VA. You will handle clerical tasks, greet patients, manage charts, and assist nursing staff with basic patient care.

The role requires caring, detail-oriented individuals with relevant certifications or training. Benefits and a supportive team environment are offered.

Qualifications

• BLS certification or latest credential required within 30 days of start date.
• Nonviolent Crisis Intervention certification required within 90 days of start date.
• Medical Technology course or vocational training preferred.
• 1+ year of patient care experience in an acute care setting preferred.

Responsibilities

• Greet patients and visitors in waiting areas and direct them to departments.
• Process physician orders and manage patient charts.
• Maintain patient confidentiality at all times.
• Perform rounding and respond to call lights and patient requests.
• Assist in setup, removal, and cleaning of equipment.
• Identify malfunctioning equipment and initiate repairs.
• Monitor unit supply levels.

Skills

Basic Life Support (BLS)

Nonviolent Crisis Intervention

Education

Medical Technology or vocational training preferred

Job description

Hourly Wage Estimate: $16.02 - $22.43 / hour

Learn More About The Benefits Offered For This Job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Job Summary And Qualifications

The Administrative Care Tech contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Administrative Care Tech functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. As a member of the patient care team, the Administrative Care Tech assists the nursing staff in providing basic patient care.

What you will do in this role:

• Greet patients and visitors in waiting areas, directing them to other departments, and keeping them informed of wait times.
• Promotes a positive, customer-oriented demeanor.
• Perform patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassemble and file charts after discharge.
• Maintain patient confidentiality at all times.
• Perform rounding and respond to call lights and patient requests.
• Assist in the setup, removal, and cleaning of equipment.
• Identify malfunctioning equipment and initiate repairs.
• Monitor unit and patient rooms to assess availability of supplies.

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date
• Medical Technology course or other vocational training preferred
• 1+ years of patient care experience in an acute care setting preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patient's access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.