ADMINISTRATIVE CARE MANAGER

CenterLight Health System; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

PTO 28 days

9 holidays

Tuition reimbursement

403(b) retirement plan with employer0

Medical, dental, and vision coverage

HSA and HRA options

FSAs

Transit and commuter benefits

Gym reimbursement

Employee Assistance Program (EAP)

Relias learning platform

Job summary

CenterLight Healthcare PACE in New York seeks a Lead Operations professional to coordinate the day-to-day operations of the interdisciplinary team and support seamless participant care across the continuum.

You will partner with site leadership to optimize workflows, monitor metrics, and drive improvements in care delivery while coordinating staff education and participating in compliance initiatives.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Minimum of 3 years of recent healthcare operations experience.
• At least 1 year of experience working with older adults in PACE, MLTC, or CHHA.

Responsibilities

• Coordinate the day-to-day operations of the interdisciplinary team and support seamless participant care across the continuum.
• Partner with site leadership and department managers to optimize workflows, operational performance, and participant outcomes.
• Monitor operational metrics and identify opportunities for quality improvement and enhanced care delivery.
• Support the development and execution of individualized participant care plans.
• Coordinate staff education, in-services, and interdisciplinary collaboration.
• Lead and participate in quality assurance, regulatory readiness, and compliance initiatives.
• Collaborate with Shared Services and operational partners to improve processes and implement best practices.
• Monitor participant satisfaction and voluntary disenrollment trends.
• Serve as the LHCSA Administrator and participate in the Administrator On-Call rotation.

Skills

Organizational skills

Communication skills

Problem-solving

Relationship-building

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Master's degree preferred

Job description

Schedule: Monday–Friday | 8:30 AM – 5:30 PM Salary range: $80,000.00 - $95,000.00 Lead Operations. Drive Excellence. Improve Participant Care.

What You'll Do

• Coordinate the day-to-day operations of the interdisciplinary team and support seamless participant care across the continuum.
• Partner with site leadership and department managers to optimize workflows, operational performance, and participant outcomes.
• Monitor operational metrics and identify opportunities for quality improvement and enhanced care delivery.
• Support the development and execution of individualized participant care plans.
• Coordinate staff education, in-services, and interdisciplinary collaboration.
• Lead and participate in quality assurance, regulatory readiness, and compliance initiatives.
• Collaborate with Shared Services and operational partners to improve processes and implement best practices.
• Monitor participant satisfaction and voluntary disenrollment trends.
• Serve as the LHCSA Administrator and participate in the Administrator On-Call rotation.

What We're Looking For

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Minimum of 3 years of recent healthcare operations experience.
• At least 1 year of experience working with older adults in PACE, MLTC, or CHHA.
• Strong organizational, communication, problem-solving, and relationship-building skills.

Preferred Qualifications

• Master's degree preferred.
• Bilingual preferred.
• Experience with healthcare quality improvement, regulatory compliance, and interdisciplinary care coordination.

Why Join CenterLight Healthcare PACE?

• Monday-Friday daytime schedule
• 28 Paid Time Off (PTO) days annually
• 9 Paid Holidays
• Tuition reimbursement up to $5,250 annually
• 403(b) retirement plan with employer contributions
• Medical, dental, and vision coverage
• Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
• Flexible Spending Accounts (FSA)
• Transit and commuter benefits
• Gym reimbursement up to $400 annually
• Employee Assistance Program (EAP)
• Relias learning platform and professional development opportunities undefined

About CenterLight Healthcare PACE

CenterLight Healthcare PACE (Program of All-Inclusive Care for the Elderly) provides comprehensive healthcare and support services that enable older adults to live safely and independently in their communities. Our interdisciplinary care model brings together healthcare professionals from multiple disciplines to deliver coordinated, participant-centered care that improves outcomes and quality of life. Join us and help redefine what aging well looks like! CenterLight Healthcare PACE, a Program of All-Inclusive Care for the Elderly, serves adults 55+ throughout New York City, Westchester, Nassau, and Western Suffolk Counties. Designed for those with Medicare and/or Medicaid, the program empowers older adults to continue to live independently at home and in their communities. CenterLight’s PACE program is one of the largest nonprofit PACE programs in the country and operates 11 PACE centers and one Alternative Care Setting (ACS) where participants can receive on-site socialization, social and personal care services, therapeutic recreation, meals, and transportation. Our PACE centers also offer medical services, rehabilitation, prescription and over-the-counter (OTC) medications to thousands of New Yorkers by an interdisciplinary team (IDT) of doctors, nurses, physical therapists, nutritionists, recreational therapists, and other professionals who work together to provide care as unique as the diverse participants enrolled in the plan. Learn more at www.CenterLightHealthcare.org.

We are an affirmative action and equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max): $80,000.00 - $95,000.00