Administrative & Behavioral Support Assistant

Jimmy Jazz; Florida; On-site; USD 23,000 - 32,000; Full time

Job summary

Anchor Behavioral Solutions, LLC is seeking an organized Administrative Assistant who will also support RBT duties. This in-person role in Clermont, FL combines clinic administration with direct client care under BCBA supervision.

Responsibilities include front desk operations, scheduling, records management in EMR/EHR, and data collection for ABA treatment plans. Willingness to obtain RBT certification is required.

Qualifications

• Excellent verbal and written communication with families and staff.
• Proficiency with Microsoft Word, Excel and Outlook.
• Strong organizational and multitasking abilities with attention to detail.
• Able to manage time-sensitive paperwork and adapt to clinic needs.

Responsibilities

• Front Desk & Reception: greet clients, answer phones, direct inquiries, manage mail.
• Clinical & Client Coordination: schedule appointments, track records, follow up on missing paperwork.
• Compliance & Records: HIPAA-compliant file maintenance and EMR uploads.
• Administrative Operations: order supplies, prepare materials, support daily clinic tasks.
• RBT Responsibilities: assist with ABA treatment plans under BCBA supervision and collect session data.

Skills

Verbal and written communication

Microsoft Office

Organization

Multitasking

Time management

Education

High school diploma or equivalent

Tools

EMR/EHR software

Job description

Contact information

• Location 1725 East Highway 50,Clermont, FL, 34711,United States
• Base Pay $20.00 - $20.00 / Hour

Contact information

• Email [e-mail]

Description

Anchor Behavioral Solutions, LLC is seeking an organized, dependable, and compassionate Administrative Assistant who is also willing to become and work as a Registered Behavior Technician (RBT).

This position combines clinic administrative support with direct client care. The successful candidate will help manage daily office operations, coordinate client scheduling and records, and provide behavioral support under the supervision of a Board Certified Behavior Analyst (BCBA).

Prior RBT experience is not required. Candidates must be willing to complete the requirements to obtain RBT certification and perform both the administrative and direct-care responsibilities of this role.

Key Responsibilities

Front Desk & Reception

Greet clients, families, and visitors in a welcoming and professional manner.

Answer multi-line phones, take messages, and direct inquiries to the appropriate staff.

Sort and distribute mail.

Maintain a clean, organized, and professional reception area.

Clinical & Client Coordination

Organize client referrals and track treatment-plan documentation.

Follow up on missing medical records and other required paperwork.

Schedule client appointments and communicate scheduling changes to families and staff.

Track authorization expiration dates and notify the appropriate team members when follow-up is needed.

Compliance & Records Management

Maintain accurate, organized client files in accordance with HIPAA requirements and company policies.

Upload and update documents in electronic medical/health record (EMR/EHR) systems.

Handle confidential client and company information with discretion.

Administrative Operations

Order and organize clinic and office supplies.

Prepare materials for clinical sessions and office activities.

Assist with basic data entry and other administrative tasks as needed.

Coordinate internal team communications and support daily clinic operations.

RBT Responsibilities

Provide direct client support and implement individualized ABA treatment plans under BCBA supervision.

Help clients develop communication, social, daily living, and other skills outlined in their treatment plans.

Follow prescribed behavior-support strategies and clinic safety procedures.

Collect accurate session data and complete required documentation.

Communicate client progress, concerns, and observations to the supervising clinician.

Provide direct-care coverage during RBT breaks and other assigned periods, once applicable training and credentialing requirements are met.

Participate in required training, supervision, and team meetings.

Obtain and maintain RBT certification.

Requirements

Excellent verbal and written communication skills, with the ability to interact professionally with families, clinical staff, and insurance providers.

Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Ability to use scanning equipment and navigate EMR/EHR software.

Strong organizational and multitasking skills, with close attention to detail.

Ability to manage time-sensitive paperwork and adapt to changing clinic needs.

A patient, compassionate, and professional approach to working with clients.

Ability to follow clinical instructions, accept feedback, and work collaboratively.

Willingness to obtain RBT certification and regularly perform direct client-care duties.

Preferred Qualifications

Previous administrative, front-desk, or healthcare office experience.

Experience with client scheduling, medical records, or insurance authorizations.

Experience working with individuals with autism or other developmental disabilities.

Current RBT certification is welcome but is not required to apply.

Summary

This is an in-person position, with the admin assistant reporting to Clermont, FL 34711