Administrative Asst II - Client Records

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

HHSC is seeking an Administrative Assistant II at the Austin State Supported Living Center. This full-time role provides administrative support for Client Records, including data entry and filing, under moderate supervision. Telework is not eligible, with a day shift and occasional overtime.

We offer a strong benefits package: 100% paid employee health insurance for full-time staff, a defined benefit pension plan, generous time off, and clear opportunities for career advancement within HHSC.

Qualifications

• Graduation from a standard senior high school or equivalent.
• Experience as Administrative Assistant or Clerk.
• Familiarity with data entry and recordkeeping.
• Ability to use office software and equipment.

Responsibilities

• Attend work regularly with potential shift variations.
• Prepare and disseminate information about agency programs.
• Prepare, edit, and distribute correspondence, reports, forms.
• Create and maintain databases; enter information.
• Compile data for charts, graphs, summaries or reports.
• Perform related tasks as assigned.

Skills

Office procedures

Software proficiency

Communication skills

Administrative systems

Time management

Task execution

Prioritization

Interpersonal skills

Adaptability to change

Education

High school diploma or equivalent

Tools

IRIS data entry

Database basics

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Administrative Asst II - Client Records Job Title: Administrative Asst II Agency: Health & Human Services Comm Department: Client Records Posting Number: 21232 Closing Date: 09/24/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $2,829.00-$3,946.25 Pay Frequency: Monthly Salary Group: TEXAS-A-11 Shift: Day Additional Shift: None Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Austin State Supported Living Center Job Location City: AUSTIN Job Location Address: 2203 W 35TH ST Other Locations: None

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Administrative Assistant for Client Records performs administrative support work involving record keeping, entering data, disseminating information, and maintaining filing systems. Complete a large amount of data entry using IRIS. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Employees at this level may fully perform a variety of routine daily tasks but may often rely on direction from others to solve problems that are not standard. Employees may respond to basic inquiries and explain routine administrative rules, regulations, policies, and procedures.

Essential Job Functions (EJFs)

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Prepares and disseminates information concerning agency programs, services and procedures.

Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.

Creates, maintains, and enters information into databases.

Compiles data for charts, graphs, databases, summaries, or reports.

Performs related work as assigned.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of office practices and administrative procedures.
• Skill in the use of standard office equipment and software.
• Ability to communicate effectively.
• Ability to implement administrative systems and procedures and to interpret rules, regulations, policies, and procedures.
• Ability to work as a team and independently to schedule and manage time.
• Ability to follow through to task completion.
• Ability to organize both routine and complex tasks, set priorities, and seek additional guidance from supervisor when needed.
• Ability to establish and maintain effective work relations and display tact in difficult and stressful situations.
• Ability to accept and work with system changes.

Registrations, Licensure Requirements or Certifications

None

Initial Screening Criteria

• Graduation from a standard senior high school or equivalent
• Administrative Assistant or Clerk experience

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.