Administrative Associate (RSF)

RSF Social Finance; San Francisco (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employer-paid health/dental/vision

Generous vacation & sick leave

403(b) plan

Nine paid holidays

Professional development

Benefits prorated for part-time

Job summary

RSF Social Finance is seeking an Administrative Associate to manage front desk reception, guest services, mail, and office logistics in San Francisco. You will balance front-of-house duties with back-of-house support for HR, facilities, and events.

The role requires 1–2 years of admin experience, excellent communication, and fluency in English. It offers a flexible ¾ time to full-time schedule with a strong benefits package and a collaborative, mission-driven culture.

Qualifications

• 1-2 years’ administrative/office work experience; receptionist and/or hospitality experience preferred.
• Work and/or volunteer experience in the nonprofit or social finance sector is desirable.
• Excellent written and oral communications skills are required as the position requires daily phone and email correspondence with staff, vendors, and clients.
• Fluency in oral and written English required.
• Strong interpersonal and listening skills required.
• Basic math skills are needed for compiling expense reports and mileage logs.
• Ability to prioritize and handle multiple projects and to coordinate multi-step projects.
• Organized, highly meticulous with excellent follow-through and responsiveness.
• Strong customer-service orientation and interpersonal skills; ability to interact professionally with diverse stakeholders in person and on the phone.
• Initiative, enthusiasm and a willingness to pitch in at all times.

Responsibilities

• Reception & Front Office: Warmly greet visitors, guests, and clients.
• Reception & Front Office: Answer the main phone line and deliver mail and faxes to staff.
• Reception & Front Office: Purchase office and kitchen supplies.
• Reception & Front Office: Coordinate shipping and mailing for teams.
• Facilities Administration: Maintain cleanliness and organization in common areas.
• Facilities Administration: Support staff in meeting setup.
• Facilities Administration: Support Office Manager with Facilities tasks as needed.
• Event & Catering Coordination: Coordinate catering and logistics for meetings and events.
• Event & Catering Coordination: Organize weekly Friday continental breakfast.
• Administrative Support: Provide support to HR & Organizational Culture, and other departments as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

English fluency

Job description

Imagine working with a group of thoughtful, committed colleagues to transform the way the world works with money.

At RSF Social Finance, we bring our individual passions, experience, and skills to meet the needs of others through innovative and integrated investing, lending, and giving services that generate positive social and environmental impact while fostering community and collaboration among participants.

With a 35 year track record of deploying loans, grants, and other catalytic capital to non-profit and for- profit social enterprises, RSF is recognized nationwide as a leader in the field of social finance. As an organization of fewer than 50 employees, RSF’s approach is to grow our team by adding one person at a time. In doing so we identify and seek a particular set of skills and experience to meet specific organizational needs, while seeking candidates who are also aligned with our purpose, values, and operating principles.

This front desk administrative position is a key member of the RSF Staff and responsible for ensuring that all visitors, Staff and Board have a positive experience when greeted at the front door, on the phone or via email. This multi-faceted role must handle both front and back-of-house responsibilities, balancing administrative tasks with front desk reception duties. Administrative Associate must possess excellent customer service and communication skills and have a clear understanding of the varied logistics associated with being first point of contact for the organization.

Responsibilities

Reception & Front Office

• Warmly greet visitors, guests, and clients.
• Answer the main phone line and deliver mail and faxes to staff.
• Purchase office and kitchen supplies.
• Coordinate shipping and mailing for teams.

Facilities Administration

• Maintain high sense of cleanliness and organization in common areas (reception area, conference rooms, kitchens and basements).
• Support staff in meeting setup.
• Support Office Manager with Facilities tasks as needed.

Event & Catering Coordination

• Coordinate catering and other logistics for special staff meetings, staff trainings, and other events as requested.
• Support staff in coordinating logistics (including scheduling, meeting room setup support, and catering) for brown bag lunches and other special events or meetings, as requested.
• Organize, prepare, or provide weekly Friday continental breakfast for all staff.
• Support Office Manager/Assistant to CEO with events and catering projects as needed.

Administrative Support

• Provide administrative support to the Human Resources & Organizational Culture departments, including meeting scheduling, logistical support for external events, and other program assistance as needed.
• Provide ad-hoc administrative support to other departments as time permits, including filing, copying, meeting coordination, arranging conference calls, arranging travel, and check depositing for accounting department as back-up.

Knowledge, Skills, and Abilities

Education, Experience and Communication Skills

• 1-2 years’ administrative/office work experience; receptionist and/or hospitality experience preferred
• Work and/or volunteer experience in the nonprofit or social finance sector is desirable
• Excellent written and oral communications skills are required as the position requires daily phone and email correspondence with staff, vendors, and clients
• Fluency in oral and written English required
• Strong interpersonal and listening skills required
• Basic math skills are needed for compiling expense reports and mileage logs
• Ability to prioritize and handle multiple projects and to coordinate multi-step projects
• Organized, highly meticulous with excellent follow-through and responsiveness
• Strong customer-service orientation and interpersonal skills; ability to interact professionally with diverse stakeholders in person and on the phone
• Initiative, enthusiasm and a willingness to pitch in at all times

The expected initial salary for this position is expected to be in the $45-55K range depending on experience. This position could be ¾ time at 30 hours per week up to full-time at 40 hours per week, salary will reflect hours worked.

Other benefits include:

• A fulfilling work environment at a supportive and entrepreneurially-driven organization
• A competitive compensation package including employer-paid medical, dental, and vision insurance benefits
• Very generous vacation and sick leave benefits plus nine paid holidays per year
• 403(b) plan with employer-paid contributions after one year of employment
• Exposure to innovative ideas, projects, and collaborative staff activities
• Access to numerous professional development opportunities
• Benefits to be prorated depending on ¾ or full time position.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.