Administrative Associate

Sentara; Norfolk (VA); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off and Sick Leave

Tuition Assistance – Guild Education

Job summary

Sentara Norfolk General Hospital CSICU seeks a weekend Part-time Administrative Associate to provide clerical support, manage patient records, schedule appointments, and respond to patient inquiries. You will be the first point of contact for patients, families, and visitors, delivering excellent customer service on the unit.

Responsibilities include collaborating with medical staff and management to ensure high-quality care, supporting the unit with office tasks, and maintaining organized

Qualifications

• High School Grad or Equivalent (Required)
• Excellent Customer Service Experience (Strongly Preferred)
• Microsoft Office Skills (Strongly Preferred)
• Medical Office Experience (Preferred)

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors.
• Handles patient inquiries and manages patient records and scheduling.
• Collaborates with medical staff, management and patients to ensure high-quality care.

Skills

Customer Service

Microsoft Office

Medical Office Experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

City/StateNorfolk, VAWork ShiftWeekend DaysOverview:Sentara Norfolk General Hospital Cardiovascular ICU (CSICU) is hiring a Part-time, Weekend Administrative Associate.Hours/Shift: Part-time, Weekends, working 2–12-hour shifts from 9 a.m. to 9 p.m. every weekend.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent (Required)ExperienceExcellent Customer Service Experience (Strongly Preferred)Computer Savvy with Microsoft Office Skills (Strongly Preferred)Medical Office Experience (Preferred)Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical OfficeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.