Administrative Assistant (Workers Comp/ PIP)

North-American-Medical-Associates; Hainesport Township (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

PTO

401k

Other benefits

Job summary

North American Medical Associates is seeking a WC/PIP Administrative Assistant to support the Worker Compensation/Personal Injury team. You will help interpret priorities, maintain HIPAA-compliant records, and ensure patient needs are met in a fast-paced office.

This role involves data collection, meeting minutes, reporting, and coordinating with staff and attorneys. Full-time opportunity with competitive benefits including health, PTO, and 401k.

Qualifications

• Excellent customer service and communication with internal/external stakeholders.
• Attention to detail and ability to follow processes end-to-end.
• Ability to maintain confidentiality and HIPAA compliance.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Assist patients, adjusters, and attorneys with workers' comp or PI claims.
• Coordinate appointments and support doctors in the WC/PIP program.
• Gather and prepare paperwork for attorneys and physicians.
• Set up IMEs and narrative reports with clinicians and staff.
• Summarize patient accidents in notes and keep claim status up to date.

Skills

Customer service

Attention to detail

Interpersonal skills

Team collaboration

Analytical skills

Data utilization

HIPAA knowledge

Communication skills

Confidentiality

Organizational skills

Education

High School diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office

Electronic Medical Records

Job description

Location Hainesport

About the Organization North American Medical Associates is a fast-growing multi-specialty medical practice with a team of doctors and professionals devoted to the art of diagnosing, managing and treating disorders. We also aim to go beyond treatment to improve a patient's quality of life.
We provide care that is personalized for each patient. We offer a variety of services ranging from interventional procedures, therapy, medication management along with minimally invasive surgery including permanent placement of dorsal column stimulators. Our goal is to improve quality of life and provide an enhanced sense of wellbeing through an integrated approach. Our providers are board certified pain specialists with primary board certifications in either Anesthesiology.
We have affiliations with organizations like Virtua, Jefferson Health, Cooper Medical Center in NJ, Jefferson Health, Main Line Health in PA.
NAMA is a fast-paced organization that values our employees and our providers, while serving our communities. We offer excellent benefits, that includes healthcare benefits, PTO and 401k.

Description

Job Summary

The administrative assistant, working closely with the Worker Compensation-Personal Injury team, to promote the mission, vision, and values of the organization. The role of the WC/PIP Administrative Assistant is to understand the daily needs of the department, interpreting priorities and maintaining an efficient work environment. The WC/PIP Administrative Assistant will work directly with practice staff to understand the flow of the office and to ensure all needs are met for each patients' individual needs. The WC/PIP Administrative Assistant will uphold HIPPA, maintain patient records, explain common medical procedures and assist in the overall success of the department.

Company Overview

North Aamerican Medical Associates is a fast growing and mlti-specialty medical practice with a team of doctors and professionals devoted to the art of: diagnosing, managing, and treating disorders. We also aim to go beyond treatment, to improve your quality of life and productivity.

Essential & Non-Essential Job Functions/Position Responsibilities

• Assist patients, claim adjusters, and attorneys with all their needs as it relates to workers comp or personal injury related claims.
• Assist patients who have been injured at work or in a motor vehicle accident with appointments for the doctors.
• Assist attorneys in getting the correct paperwork and information they may need.
• Work with attorneys and the doctors to set up IMEs and Narrative Reports.
• Verify that the pertinent information regarding the patient's accident is notated in the doctor's office note and make sure the claim adjuster is up to date with their claimant's care.
• Verify claims are open and active and their medicals bills will be covered. Assist all callers as needed and transfer accordingly in a friendly informative manner while advising caller if a direct number could be dialed next time they call.
• Maintain open communication lines with all staff.
• Attend meetings, collect data, and use to develop weekly/monthly/yearly reports, compose meeting minutes, and deliver presentations/reports to internal and external stakeholders, as required.
• Perform other duties as assigned in support of mission and as required to ensure delivery of consistent high-quality services.
• Hourly rate $20 and up depending on experience
• Benefits: Medical, Dental, Vision, Prescription, PTO, 401k and other miscellaneous benefits

Position Requirements

Knowledge, Skills and Abilities Requirements

• Commitment and demonstration of excellent internal and external customer service.
• Attention to detail, ability to lead and follow processes and procedures from beginning to end.
• Ability to demonstrate interpersonal and relationship-building.
• Ability to motivate and work collaboratively with staff.
• Strong analytical and organizational skills; ability to balance priorities, make effective decisions, and contribute as a team player within the organization.
• Ability to utilize data to inform the decision-making process.
• Demonstrate knowledge of and maintain the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA). Ensure the protection and security of personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent from unauthorized disclosures.
• Excellent written and verbal communication skills. Able to communicate information in an organized and clear manner.
• Able to maintain and demonstrate strict confidentiality of all information.
• Commitment to reflect quality assurance and risk management in daily tasks.
• Has computer skills and ability to learn/operate software programs.
• Maintains professional appearance and demonstrates professional attitude at all times.
• Ability to work flexible schedules and maintain punctual attendance.
• Able to work under pressure, remain calm, prioritize, and meet deadlines.
• Ability to relate to diverse communities.
• Ability to work as part of an interdependent team.
• Ability to remain open and non-judgmental towards colleagues and customers.

Minimum Education/Certifications

• High School diploma or equivalent, required.
• Bachelor’s degree, preferred.

Minimum Work Experience

• Minimum of 1+ years of experience working in work comp/personal injury field

Highly proficient in Microsoft Office and knowledge working with Electronic Medical Records. Ability to clearly communicate issues to all levels of management.

Full-Time/Part-Time Full-Time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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This position is currently accepting applications.