Administrative Assistant, Wharton Global Youth Program

University of Pennsylvania; Pennsylvania; On-site; USD 26,000 - 32,000; Full time

Job summary

University of Pennsylvania in Philadelphia seeks an Administrative Assistant for the Wharton Global Youth Program to provide high-level administrative and project management support to the Senior Executive Director and team.

The role covers front-desk duties, program coordination, and collaboration with Wharton Finance & Administration, with in-office requirements of at least three days weekly.

Qualifications

• Bachelor's degree and 0-2 years of experience required.
• Must be in the office at least 3 days per week, with additional in-office days during peak periods.
• Strong attention to detail and ability to work in a higher education environment.

Responsibilities

• Provide project-based support for programs and competitions, including managing administrative functions and reconciling financial transactions.
• Serve as the primary point of contact for Salesforce HelpDesk tickets, triaging requests and assigning them to staff for response, as well as offering Tier 1 level support.
• Provide support with social media and other marketing materials.
• Oversee the background check clearance process for all new instructional staff working with minors.
• Staff the office front desk and manage the main phone line, ensuring a welcoming and supportive first touchpoint for students, faculty, staff, and parents.
• Collaborate with Wharton Finance & Administration and the Wharton Executive Education Operational Team to manage supply orders and materials for team operations.
• Manage daily operations for the Wharton Global Youth suite in partnership with Wharton Huntsman Hall Operations.

Education

Bachelor's degree

Tools

MS Office

Job description

Administrative Assistant, Wharton Global Youth Program

University Overview

The University of Pennsylvania, the largest private employer inPhiladelphia, is a world-renowned leader in education, research,and innovation. This historic, Ivy League school consistently ranksamong the top 10 universities in the annual U.S. News & WorldReport survey. Penn has 12 highly-regarded schools that provideopportunities for undergraduate, graduate and continuing education,all influenced by Penn's distinctive interdisciplinary approach toscholarship and learning. As an employer Penn has been rankednationally on many occasions with the most recent award from Forbeswho named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city ofPhiladelphia. The University is situated on a beautiful urbancampus, with easy access to a range of educational, cultural, andrecreational activities. With its historical significance andlandmarks, lively cultural offerings, and wide variety ofatmospheres, Philadelphia is the perfect place to call home forwork and play.

The University offers a competitive benefits package that includesexcellent healthcare and tuition benefits for employees and theirfamilies, generous retirement benefits, a wide variety ofprofessional development opportunities, supportive work and familybenefits, a wealth of health and wellness programs and resources,and much more.

Posted Job Title

Administrative Assistant, Wharton Global Youth Program

Job Profile Title

Administrative Assistant B

Job Description Summary

About the Wharton Global Youth Program: The Wharton Global Youth Program, part of Wharton Non-DegreePrograms (which includes Wharton Executive Education), offersvarious opportunities for high school students aged 14 to 18 andundergraduate students aged 18 to 25. Our programming also includesstrategic partnership programs with other institutions andorganizations.

Job Description

The Wharton Global Youth Program isseeking a dedicated Administrative Assistant to provide high-leveladministrative and project management support to the SeniorExecutive Director and the broader team. This position offers adiverse set of responsibilities and is an excellent opportunity toengage with various aspects of our programming.

Key Responsibilities

• Provide project-based support for programs and competitions,including managing administrative functions and reconcilingfinancial transactions
• Serve as the primary point of contact for Salesforce HelpDesk tickets, triaging requests and assigning them to staff forresponse, as well as offering Tier 1 level support
• Provide support with social media and other marketingmaterials
• Oversee the background check clearance process for all newinstructional staff working with minors
• Staff the office front desk and manage the main phone line,ensuring a welcoming and supportive first touchpoint for students,faculty, staff, and parents
• Collaborate with Wharton Finance & Administration andthe Wharton Executive Education Operational Team to manage supplyorders and materials for team operations
• Manage daily operations for the Wharton Global Youth suitein partnership with Wharton Huntsman Hall Operations

Qualifications

We are looking for an enthusiastic and dedicated individualinterested in a higher education environment. The ideal candidatewill be committed to excellence and have a strong attention todetail. This role provides a unique opportunity to engage firsthandin many areas of the Wharton Global Youth Program and supportongoing process improvements. Applicants must hold a bachelor'sdegree and 0-2 years of experience. While limited work experienceis required, a successful candidate should be able to demonstrate akeen ability to work in an office setting with both digital andin-office tools. A successful candidate will have demonstratedknowledge of office digital tools, including the MS Office suiteand other comparable tools. This position requires the successfulcandidate to be in the office at least 3 days each week, withadditional in-office days during peak periods.

If you are passionate about fostering educational development andenriching student experiences, we encourage you to apply for thisdynamic position within the Wharton Global Youth Program.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$19.32 - $23.00 Hourly Rate

Salary offers are made based on the candidate's qualifications,experience, skills, and education as they directly relate to therequirements of the position, and in alignment with salary rangesbased on external market data for the job's level. Internalorganization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer.Candidates are considered for employment without regard to race,color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenshipstatus, age, disability, veteran status or any class protectedunder applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer ismade. Consideration of the background check will be tailored to therequirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Pennoffers comprehensive medical, prescription, behavioral health,dental, vision, and life insurance benefits to protect you and yourfamily's health and welfare. You can also use flexible spendingaccounts to pay for eligible health care and dependent careexpenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuitionbenefits. You, your spouse, and your dependent children can gettuition assistance here at Penn. Your dependent children are alsoeligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans tohelp you save for your future. Penn's Basic, Matching, andSupplemental retirement plans allow you to save for retirement on apre-tax or Roth basis. Choose from a wide variety of investmentoptions through TIAA and Vanguard.
• Time Away from Work: Penn provides you with asubstantial amount of time away from work during the course of theyear. This allows you to relax, take vacations, attend to personalaffairs, recover from illness or injury, spend time withfamily-whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with GenworthFinancial, Penn offers faculty and staff (and your eligible familymembers) long-term care insurance to help you cover some of thecosts of long-term care services received at home, in the communityor in a nursing facility. If you apply when you're newly hired, youwon't have to provide proof of good health or be subject tounderwriting requirements. Eligible family members must alwaysprovide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed tosupporting our faculty and staff as they balance the competingdemands of work and personal life. That's why we offer a widevariety of programs and resources to help you care for your health,your family, and your work-life balance.
• Professional and Personal Development: Penn provides anarray of resources to help you advance yourself personally andprofessionally.
• University Resources: As a member of the Penn community,you have access to a wide range of University resources as well ascultural and recreational activities. Take advantage of theUniversity's libraries and athletic facilities, or visit ourarboretum and art galleries. There's always something going on atPenn, whether it's a new exhibit at the Penn Museum, the latestmusic or theater presentation at the Annenberg Center, or the PennRelays at Franklin Field to name just a few examples. As a memberof the Penn community, you're right in the middle of theexcitement-and you and your family can enjoy many of theseactivities for free.
• Discounts and Special Services: From arts andentertainment to transportation and mortgages, you'll find greatdeals for University faculty and staff. Not only do Penn arts andcultural centers and museums offer free and discounted admissionand memberships to faculty and staff. You can also enjoysubstantial savings on other goods and services such as new carsfrom Ford and General Motors, cellular phone service plans, movietickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offercreative approaches for completing work while promoting balancebetween work and personal commitments. These approaches involve useof non-traditional work hours, locations, and/or jobstructures.
• Penn Home Ownership Services: Penn offers a forgivableloan for eligible employees interested in buying a home orcurrently residing in West Philadelphia, which can be used forclosing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligibleemployees on qualified expenses in connection with the legaladoption of an eligible child, such as travel or court fees, for upto two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

The University of Pennsylvania is an equal opportunity employer.Candidates are considered for employment without regard to race,color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenshipstatus, age, disability, veteran status or any class protectedunder applicable federal, state, or local law.