Administrative Assistant, Wharton Global Youth Program

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 26,000 - 32,000; Full time

Job summary

The Wharton Global Youth Program at the University of Pennsylvania seeks an Administrative Assistant to provide high-level administrative and project management support to the Senior Executive Director and the broader team. This role offers a diverse set of responsibilities and insight into our programming.

The ideal candidate has a bachelor’s degree and 0–2 years of experience, with strong MS Office skills and the ability to work in the office at least three days per week.

Qualifications

• Bachelor’s degree and 0–2 years of experience.
• Strong knowledge of MS Office and common office tools.
• Available to work in the office at least 3 days per week.

Responsibilities

• Provide project-based administrative support for programs and competitions.
• Serve as the primary point of contact for Salesforce Help Desk tickets, triaging requests and assigning them to staff, with Tier 1 support.
• Provide support with social media and other marketing materials.
• Oversee the background check clearance process for all new instructional staff working with minors.
• Staff the office front desk and manage the main phone line, ensuring a welcoming first touchpoint for students, faculty, staff, and parents.
• Collaborate with Wharton Finance & Administration and the Wharton Executive Education Operational Team to manage supply orders and materials for team operations.
• Manage daily operations for the Wharton Global Youth suite in partnership with Wharton Huntsman Hall Operations.

Skills

MS Office

Education

Bachelor's degree

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Administrative Assistant, Wharton Global Youth Program

Job Profile Title

Administrative Assistant B

Job Description Summary

About the Wharton Global Youth Program:
The Wharton Global Youth Program, part of Wharton Non-Degree Programs (which includes Wharton Executive Education), offers various opportunities for high school students aged 14 to 18 and undergraduate students aged 18 to 25. Our programming also includes strategic partnership programs with other institutions and organizations.

Job Description

The Wharton Global Youth Program is seeking a dedicated Administrative Assistant to provide high-level administrative and project management support to the Senior Executive Director and the broader team. This position offers a diverse set of responsibilities and is an excellent opportunity to engage with various aspects of our programming.

Key Responsibilities

• Provide project-based support for programs and competitions, including managing administrative functions and reconciling financial transactions
• Serve as the primary point of contact for Salesforce Help Desk tickets, triaging requests and assigning them to staff for response, as well as offering Tier 1 level support
• Provide support with social media and other marketing materials
• Oversee the background check clearance process for all new instructional staff working with minors
• Staff the office front desk and manage the main phone line, ensuring a welcoming and supportive first touchpoint for students, faculty, staff, and parents
• Collaborate with Wharton Finance & Administration and the Wharton Executive Education Operational Team to manage supply orders and materials for team operations
• Manage daily operations for the Wharton Global Youth suite in partnership with Wharton Huntsman Hall Operations

Qualifications

We are looking for an enthusiastic and dedicated individual interested in a higher education environment. The ideal candidate will be committed to excellence and have a strong attention to detail. This role provides a unique opportunity to engage firsthand in many areas of the Wharton Global Youth Program and support ongoing process improvements. Applicants must hold a bachelor’s degree and 0-2 years of experience. While limited work experience is required, a successful candidate should be able to demonstrate a keen ability to work in an office setting with both digital and in-office tools. A successful candidate will have demonstrated knowledge of office digital tools, including the MS Office suite and other comparable tools. This position requires the successful candidate to be in the office at least 3 days each week, with additional in-office days during peak periods.

If you are passionate about fostering educational development and enriching student experiences, we encourage you to apply for this dynamic position within the Wharton Global Youth Program.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$19.32 - $23.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay