Administrative Assistant Trainee — NY HELPS Program

Suny College at Plattburgh; City of Plattsburgh (NY); On-site; USD 43,000 - 50,000; Full time

Job summary

SUNY Plattsburgh in Plattsburgh, NY is seeking an Administrative Assistant 1/Trainee NY HELPS to provide administrative support for Student Financial Services. You will assist students and families with financial aid, billing, and accounts, and supervise clerical staff and student employees. The role requires strong communication and organizational skills, ability to handle confidential information, and a Monday–Friday 8:00 a.m.

to 4:00 p.m. schedule.

Qualifications

• High school diploma or GED and two years of admin support experience.
• Proficient in office software, customer service, and business writing.
• Certification substitutions acceptable for required experience.

Responsibilities

• Provide administrative support for Student Financial Services and customers.
• Process transactions, maintain records, and reconcile cash receipts.
• Supervise two staff and student workers and use Banner daily.

Skills

Administrative support

Customer service

Office software

Communication

Multitasking

Education

High school diploma or GED

IAAP Certified Administrative Professional (or equivalent)

Tools

Banner

Microsoft Word

Microsoft Excel

Job description

SUNY Plattsburgh in Plattsburgh, NY is seeking an Administrative Assistant 1/Trainee NY HELPS to provide administrative support for Student Financial Services. You will assist students and families with financial aid, billing, and accounts, and supervise clerical staff and student employees. The role requires strong communication and organizational skills, ability to handle confidential information, and a Monday–Friday 8:00 a.m.

to 4:00 p.m. schedule.