Administrative Assistant - The Pavilion Apts.

Monroe Group; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Life insurance

Disability insurance

Paid holidays

401k with match

Job summary

Monroe Group, located in Philadelphia, PA, seeks an Administrative Assistant to support the management team with daily office duties and customer interactions. You will handle phones, filing, and basic admin tasks while learning housing program processes.

Ideal candidates have strong communication, multitasking ability, and a customer-service mindset; MS Office proficiency is required, along with the ability to pass a background check.

Qualifications

• Minimum 1 year in a customer service position.
• MS Office proficiency (Word, Excel).
• English language proficiency (read, speak, and write).
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Answer a multi-line phone and manage mail, email, and filing.
• Assist with rent processing and delinquency notices.
• Learn and assist with processing applications and certifications for affordable housing.
• Ensure smooth day-to-day operations of the office.

Skills

Multi-tasking

Communication

Problem-solving

Customer service mindset

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office

Job description

Description

Administrative Assistant

Monroe Group is looking for an Administrative Assistant to join our team!

We are seeking an Administrative Assistant who can provide admin support to our management team and has the personality to positively interact with our applicants, residents, and co-workers. Our ideal candidates are interested in learning about the affordable housing property management business. They enjoy developing their skills and like to work hard while having fun and are strong problem-solvers. OUR IDEAL CANDIDATE should possess strong communication skills, both verbal and written, be able to multi-task, meet deadlines and produce accurate work on a consistent basis in a very busy office while demonstrating a professional demeanor at all times. Candidate must be able to work as part of a team, or can work independently with little oversight. Must be motivated and proficient in MS Office (Word, Excel). Must enjoy working with people and have a passion for customer service!

The Details:

Our Administrative Assistant will support our management team with the day-to-day office duties and general administrative activities. Specific duties include:

• Answering a multi-line phone
• Mail sorting, email, records filing, copying/scanning
• Light cleaning of the front reception area before guests
• Light cleaning in the model units before the guest
• Setting up and breaking down meeting rooms for various meetings
• Processing rent and preparing delinquency notices
• Will learn and assist with processing applications and certifications which are governed under the affordable housing programs
• Performs other duties as assigned
• Ultimately, a successful Administrative Assistant would ensure the efficient and smooth day-to‑day operations of our office

Where is the job located?

Philadelphia, PA

Why join the Monroe Team?

Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 100+ affordable communities, 10,000 units in Twenty‑six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits!

Monroe Group offers medical, dental, and vision insurance including a Flexible Spending Account and Health Savings Account. We provide company-paid life insurance along with short and long‑term disability insurance options, 11 paid holidays, vacation, sick time, and a 401k program with a company match of up to 4%.

Requirements

REQUIREMENTS for consideration are:

• High School diploma or equivalent, (College Degree is preferred)
• Minimum of one (1) year in a customer service position
• Working Knowledge of MS Office
• English language proficiency (read, speak, and write)
• The ability to pass a full background check

Additional Information:

• The work schedule is Monday-Friday (occasional weekends and evenings as needed) ***
• Valid driver’s license and vehicle required
• Employment with Monroe Group is contingent upon the successful completion of background check ***