Administrative Assistant, Team Member Services

Piedmont Airlines; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Job summary

Piedmont Airlines is seeking a motivated Administrative Assistant in Phoenix. The role supports daily office tasks, processes schedules, payroll, and employee communication in a fast-paced environment.

You will interact with all levels of staff, handle routine administrative duties, and contribute to maintaining high service standards for customers and internal operations. Flexible, detail-oriented professionals are encouraged to apply.

Qualifications

• Outstanding organizational skills and ability to multi-task.
• Ability to work independently and meet deadlines.
• Excellent writing and speaking skills.
• Experience with Microsoft Office Suite preferred.

Responsibilities

• Answer phone calls, take memos, maintain files, and handle correspondence.
• Review and maintain internal control documents; monitor training compliance.
• Update weekly employee work schedules and payroll processing on a regular basis.
• Create weekly performance reports and various spreadsheets.

Skills

Organizational skills

Multitasking

Independent work

MS Office proficiency

Excellent writing and speaking skills

Education

Bachelor’s degree in English/Communications/Business Administration

Tools

Microsoft Office

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.Essential Duties:Review and maintain internal control documentsMonitor training complianceCreate spreadsheetsUpdate weekly employee work schedulesProcess approved employee swapsPerform daily payroll processingCreate weekly performance reportsJob Qualifications and Competencies:Outstanding organizational skills and ability to multi-taskAbility to work independently and meet specified deadlinesAbility to work well with all levels of management and support personnelAdvanced ability in Microsoft Office SuiteExcellent writing and speaking skillsPreferred Qualifications:Previous administrative experience in a busy office environmentSkilled in computer knowledge and usageKnowledge of basic airport procedures and fundamental job requirements for airlinesCurrent Piedmont employee with a minimum six months of serviceBachelor’s degree in English, Communications, Business Administration, or related fieldWork Environment:Standard office environment, use of telephones, computers, and other office equipmentAbility to work a flexible schedule if neededPhysical Requirements:Occasional lifting, up to 25 poundsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$17.00/HourlyPiedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:November 16, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.