Administrative Assistant, Team Member Services

Piedmont Airlines, Inc.; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental coverage

Job summary

Piedmont Airlines, Inc. is seeking an Administrative Assistant to support daily operations in our Phoenix office.

The role involves handling calls, maintaining files, processing payroll, creating reports and schedules, and assisting with correspondence in a fast-paced environment. The successful candidate will have strong organizational skills, proficiency in Microsoft Office, excellent writing and verbal communication, and the ability to work independently with minimal supervision.

Qualifications

• Outstanding organizational skills and ability to multi-task.
• Ability to work independently and meet specified deadlines.
• Excellent writing and speaking skills.
• Advanced ability in Microsoft Office Suite.
• Experience in a busy office environment preferred.

Responsibilities

• Review and maintain internal control documents.
• Monitor training compliance.
• Create spreadsheets.
• Update weekly employee work schedules.
• Process approved employee swaps.
• Perform daily payroll processing.
• Create weekly performance reports.

Education

Bachelor's degree in English, Communications, Business Administration, or related field

Six months of Piedmont employee service (existing internal candidate requirement)

Tools

Microsoft Office Suite

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Essential Duties:

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports

Job Qualifications and Competencies:

• Outstanding organizational skills and ability to multi-task
• Ability to work independently and meet specified deadlines
• Ability to work well with all levels of management and support personnel
• Advanced ability in Microsoft Office Suite
• Excellent writing and speaking skills

Preferred Qualifications:

• Previous administrative experience in a busy office environment
• Skilled in computer knowledge and usage
• Knowledge of basic airport procedures and fundamental job requirements for airlines
• Current Piedmont employee with a minimum six months of serviceBachelor's degree in English, Communications, Business Administration, or related field

Work Environment:

Standard office environment, use of telephones, computers, and other office equipment

Ability to work a flexible schedule if needed

Physical Requirements:

Occasional lifting, up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$17.00/Hourly

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

November 16, 2026 Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.