Administrative Assistant, Team Member Services

Piedmont Airlines; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Medical and dental

Job summary

Piedmont Airlines is hiring an Administrative Assistant in Phoenix, AZ. The role supports daily office functions, payroll processing, scheduling, and document control while maintaining high standards of service and professionalism.

Candidates should be detail-oriented, self-motivated, and capable of interacting with all levels of staff. We value organizational skills, independent work, strong communication, and proficient MS Office use.

Qualifications

• Must be highly organized and able to multi-task.
• Ability to work independently and meet deadlines.
• Strong communication skills across all levels.
• Advanced skills in Microsoft Office Suite.
• Excellent writing and speaking skills.

Responsibilities

• Review and maintain internal control documents.
• Monitor training compliance.
• Create spreadsheets.
• Update weekly employee work schedules.
• Process approved employee swaps.
• Perform daily payroll processing.
• Create weekly performance reports.

Skills

Organizational skills

Independent work

Communication across levels

Microsoft Office

Writing and speaking

Education

Bachelor’s degree in English, Communications, Business Administration, or related field

Job description

Phoenix, AZ

Full time

R1014560

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Essential Duties:

• Review and maintain internal control documents

• Monitor training compliance

• Create spreadsheets

• Update weekly employee work schedules

• Process approved employee swaps

• Perform daily payroll processing

• Create weekly performance reports

Job Qualifications and Competencies:

• Outstanding organizational skills and ability to multi-task

• Ability to work independently and meet specified deadlines

• Ability to work well with all levels of management and support personnel

• Advanced ability in Microsoft Office Suite

• Excellent writing and speaking skills

Preferred Qualifications:

• Previous administrative experience in a busy office environment

• Skilled in computer knowledge and usage

• Knowledge of basic airport procedures and fundamental job requirements for airlines

• Current Piedmont employee with a minimum six months of service

• Bachelor’s degree in English, Communications, Business Administration, or related field

Work Environment:

• Standard office environment, use of telephones, computers, and other office equipment

• Ability to work a flexible schedule if needed

Physical Requirements:

• Occasional lifting, up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$17.00/Hourly

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

November 16, 2026

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at [e-mail]