Administrative Assistant - Support Team

BDR - Business Development Resources; Seattle (WA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in business development is seeking a detail-oriented Administrative Assistant for their Support Team. This remote position requires strong customer service skills and the ability to support coaching efforts. The role offers a competitive hourly rate and a comprehensive benefits package, making it an excellent opportunity for those passionate about supporting others.

Benefits

401k with employer 3% matching

Medical insurance with minimal contribution

Paid time off

Supplemental insurances

Employer-provided life insurance

6 paid holidays off

Qualifications

• Demonstrated core customer service skills.
• Strong communication and active listening skills.
• Compassionate and caring for clients.

Responsibilities

• Assist the Head Coach in delivering quality coaching.
• Maintain client files and documentation.
• Create and edit call summaries.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Typing skills

Education

1 year of customer service experience or equivalent education

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Join to apply for the Administrative Assistant - Support Team role at BDR - Business Development Resources

What We Do

What We Do

Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business.

Our Vision

We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services.

Our Mission

Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success.

• Prime - The most flourishing stage or state, reaching perfection
  
  

Our Values

• Absolute honesty and integrity
• Uphold the highest level of confidentiality and trust
• Empowered, passionate, heartfelt, caring, and supportive of our clients and teams
• Teamwork is the source of our strength
• Change is essential, and we will always embrace it
• We encourage our family to grow, contribute, and accomplish
• Leading the industries we serve through innovation and creativity
• Consistent, actionable knowledge transfer to those we serve
• Owning our results and being accountable to ourselves, our team, and our clients
  
  

We seek a detail-oriented Administrative Assistant for our Support Team (Support Coach). This position will play a critical role in supporting our coaching team and coaching clientele. If you have a passion for coordinating and supporting others AND heartfelt care and concern for clients, then we have a career for you! We offer a generous hourly rate, benefits, paid time off, and more!

This is a remote position, but it is for a Washington resident who can commute to the SeaTac area on occasion.

Primary Job Functions: To assist the Head Coach in the delivery of quality coaching to our clients based upon the BDR core principles and ideologies, empowering our clients to drive profit and growth in their businesses.

• Acquire correct and timely financial statements, financial intake paperwork, and other items as directed by the Coach, Support Team Leader, or written processes.
• Create, edit, and complete call summaries according to the written procedure.
• Create a financial PDF and send it to the client promptly as per the written procedure
• Use CRM to track all outbound and inbound correspondence with clients.
• Maintain client files and appropriate electronic documentation.
  
  

Reports to: Support Team Lead

Work Hours: 7:00 am to 4:00 pm, Monday - Friday, some weeknights and some weekends required based on

seasonality.

Pay Rate: $19.00 to $23.00 an hour, depending on experience

Benefits: Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more

Required Qualifications

• Demonstrated core customer service skills, always exhibiting customer-oriented decisions
• Ability to motivate and encourage others
• Strong communication and active listening skills, verbally and in writing
• Quality phone presence
• Compassionate, heartfelt caring for dealer groups
• Embraces change
• Seeks to improve self and company
• Strives for organizational excellence
• Timely in all work
• Applies good judgment
• Competitive spirit
• Team player
• Ability to follow directions and written processes/procedures
• Ability to multitask effectively
• Possesses exceptional typing skills
• Strong attention to detail
• A minimum of 1 year of customer service experience or equivalent education
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Exhibit professionalism in all circumstances
  
  

Why work for Us?:

• Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022 and 2023!!!!
• Our average employee tenure is over 7 years; we are a great place to work!
• Our team is truly passionate about helping our clients be successful
• Caring ownership and management
• Clear expectations and communication
• Great place for career advancement with training and support from the team
• Lots of long-term clients
• Fun! Yet professional
• A growing, profitable company with a 25-year track record
  
  

What are you waiting for? Responsive employer. Apply today!

**WE ARE A 100% DRUG & NICOTINE FREE EMPLOYER**

administrative assistant, support team, office admin, customer service, strong typing skills, customer assistant, team player, organizational skills, organized assistant

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Business Consulting and Services

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