Administrative Assistant Senior Representative - Hybrid

Cigna Health and Life Insurance Company; Chattanooga (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

The Cigna Group is seeking an Administrative Assistant Senior Representative to provide high-level executive support to the Senior Director of Client Operations and other leaders. You will manage complex calendars, coordinate governance activities, and prepare leadership-ready communications.

Ideal candidates are proactive, detail-oriented, and able to balance multiple priorities in a fast-paced corporate environment.

Qualifications

• 5+ years of administrative or executive support experience.
• Advanced proficiency with Microsoft Outlook, Teams, PowerPoint, Word, Excel, and Copilot.
• High School diploma or GED required.
• Excellent organizational, communication, and problem-solving skills.
• Proven ability to manage multiple priorities and work independently.
• Discretion, confidentiality, and sound judgment.

Responsibilities

• Manage complex calendars, meetings, travel arrangements, and expense reporting for Client Operations leadership.
• Coordinate leadership meetings, develop agendas, organize materials, and drive follow-up on key action items.
• Create polished presentations, executive communications, reports, and leadership-ready documents.
• Support governance processes, leadership reporting, and tracking of strategic initiatives and action items.
• Maintain organizational records, distribution lists, and organizational charts with accuracy and attention to detail.
• Plan and coordinate leadership events, offsites, team meetings, and other high-visibility engagements.
• Collaborate across Client Service, Operations, and enterprise partners to support key business priorities and initiatives.
• Provide backup support for Senior Administrative Assistants as needed to ensure continuity and team success.
• Identify opportunities to streamline processes, improve efficiency, and enhance leadership team effectiveness.

Skills

Outlook

Teams

PowerPoint

Word

Excel

Copilot

Education

High School diploma or GED

Job description

The Administrative Assistant Senior Representative provides high-level executive and operational support to the Senior Director of Client Operations and key Client Service and Operations leaders. As a trusted partner to leadership, this role plays a critical part in driving organizational effectiveness by coordinating executive priorities, managing complex schedules, supporting governance activities, and helping ensure seamless day-to-day operations. The ideal candidate is proactive, detail-oriented, resourceful, and thrives in a fast-paced environment while balancing multiple priorities with professionalism and confidence.

What you’ll do to make a difference

• Manage complex calendars, meetings, travel arrangements, and expense reporting for Client Operations leadership.
• Coordinate leadership meetings, develop agendas, organize materials, and drive follow-up on key action items.
• Create polished presentations, executive communications, reports, and leadership-ready documents.
• Support governance processes, leadership reporting, and tracking of strategic initiatives and action items.
• Maintain organizational records, distribution lists, and organizational charts with accuracy and attention to detail.
• Plan and coordinate leadership events, offsites, team meetings, and other high-visibility engagements.
• Collaborate across Client Service, Operations, and enterprise partners to support key business priorities and initiatives.
• Provide backup support for Senior Administrative Assistants as needed to ensure continuity and team success.
• Identify opportunities to streamline processes, improve efficiency, and enhance leadership team effectiveness.

What you need to be successful

• High School diploma or GED required.
• 5+ years of administrative or executive support experience.
• Advanced proficiency with Microsoft Outlook, Teams, PowerPoint, Word, Excel, and Copilot.
• Exceptional organizational, communication, and problem-solving skills.
• Proven ability to manage multiple priorities and work independently with minimal supervision.
• Demonstrated professionalism, discretion, confidentiality, and sound judgment.
• Experience supporting senior leaders in a corporate environment preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.