Administrative Assistant Senior, DCFS

WCA: Wisconsin Counties Association; Kenosha (WI); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Flexible Spending Accounts

Employee Assistance Program

Paid Time Off

Paid Volunteer Time

12 Paid Holidays

Retirement Plan (WRS)

Job summary

Kenosha County is seeking an Administrative Assistant Senior to support the Children and Family Services division. You will handle high-level clerical duties, manage calendars, generate reports, and assist with public presentations and staff onboarding.

Ideal candidates will have strong organization, judgment, and attention to detail, with experience in a public agency setting and proficiency in Microsoft Office and related databases. On-site work in Kenosha County is expected.

Qualifications

• High school diploma or equivalent.
• Two years of clerical experience.
• Experience with diverse populations preferred.

Responsibilities

• Perform high-level clerical tasks and maintain confidential files and records.
• Draft correspondence and manage division calendars and meetings.
• Prepare purchase requisitions, bills, and financial entries.
• Prepare agendas and take minutes for meetings and committees.
• Support staff and ensure proper onboarding and access to systems.
• Coordinate virtual meetings and staffings with community panel members.

Skills

Office administration

Communication

Record keeping

Multi-tasking

Confidential information handling

Public service knowledge

Education

High school diploma or equivalent

Paralegal/Administrative-related degree (preferred)

Experience with government records and databases (preferred)

Tools

Google Drive

SharePoint

eWiSACWIS

DOJ/CHIRPS databases

CCAP

UKG

Microsoft Office Suite

Job description

Application Deadline

2026-10-02

Job Type

County

Job Description

Administrative Assistant Senior

Children and Family Services

Kenosha County is seeking an Administrative Assistant Senior with skill in organization, sound judgment, and attention to detail to help keep critical public services moving forward. As an Administrative Assistant Senior, you’ll work closely with division management while serving as a resource to staff and the community.

2026 Hiring Range: $22.26 – $25.29 per hour

Position Summary And Job Duties

The Administrative Assistant Senior will perform experienced-level clerical and office administration support to the offices of elected officials, department/division heads, and office managers among others. This position, working primarily within the Division of Children and Family Services, requires significant knowledge of department or division work and activities and technical knowledge of policies and procedures specific to the assignment area. Job duties include:

• Performs high level clerical functions requiring considerable knowledge of the department and division procedures including agendas, contracts, letters, claims correspondence and reports, legal documents, confidential files and records
• Drafts correspondence independently
• Schedules and maintains division’s office activities which may include scheduling appointments and updating and maintaining calendars
• Collects, analyzes, and summarizes information and statistics for reports, presentations, and other projects
• Establishes, maintains, and updates department and/or division files
• Follows up and tracks necessary paperwork
• Prepares purchase requisitions, payment vouchers, account entries and posts to ledgers; reviews bills and processes for payment; monitors account balances and tracks expenses
• Prepares agendas and takes minutes of meetings including meetings of County Board committees
• Manages the release of confidential DCFS records, including redaction
• Works closely with the Division Director and Division Manager in preparing public presentation materials including reports, PowerPoint presentations, and speeches
• Acts at times as a receptionist for the division; screens calls; answers specific inquiries about the office
• Manages onboarding of new employees and ensures they have a proper workspace and all necessary equipment and access to all required electronic databases
• Sets and coordinates virtual staffings/meetings and scheduling to include coordination with community panel members
• Performs other duties as required or assigned

Success Factors

Knowledge Of

• Procedures and terminology pertinent to department, division or office
• Rules, regulations, policies, terminology and program procedures as they apply to a major public agency
• English, business math and bookkeeping practices

Skill In

• Interpreting and applying complex laws, regulations and rules
• Advising and interpreting policies, procedures and standards to specific situations and the ability to explain, demonstrate and clarify to others
• Performing record keeping and filing tasks
• Performing a variety of duties, often changing from one task to another of a different nature
• Handling multiple procedural processes simultaneously
• Providing quality customer service to customers in a timely manner
• Making independent decisions in accordance with precedents and regulations and applying these decisions in work situations
• Entering and retrieving alphanumeric data from multiple state and DCFS databases
• Use of Microsoft Office Suite, including Word, Outlook, PowerPoint and Excel
• Use of Adobe, Google Drive, Microsoft Teams and Civic Plus
• Attention to detail and organization

Ability To

• Operate office equipment such as a computer, telephone, facsimile machines, multi-function device, transcription equipment and data processing equipment
• Perform general math including decimals, percentages and financial entries and calculations
• Follow oral and written instructions
• Communicate effectively, both orally and in writing
• Remain professional and courteous at all times
• Work with both electronic and paper files
• Work in multiple computer systems and database
• Work with people of various socioeconomic and cultural backgrounds
• Adhere to strict confidential guidelines as well as computer security guidelines
• Work respectfully in a diverse and inclusive environment
• Apply to be a notary public in Wisconsin

Job Requirements, Education, Training And Experience

Required Education and Experience

• High school diploma or equivalent
• Two years of experience performing clerical duties and functions
• Experience working with individuals of varying socio-economic and cultural backgrounds

Preferred Education And Experience

• Associate or Bachelor’s Degree in Paralegal, Administrative Professional, Human Services/Social Services
• Experience using Google Drive, SharePoint, eWiSACWIS state databases, DOJ/CHIRPS background check databases, CCAP, and UKG
• Experience working in a human services/social services capacity
• Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Other Job Requirements

• Valid driver’s license, acceptable driving record, and access to an insured vehicle for use in the performance of the job
• Regular attendance and punctuality

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves light physical demands, such as exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• This position may require sitting for long periods of time.

Selection Process

• Application Review – Qualifying
• Oral Interview – Qualifying
• Background Check – Qualifying
• Drug Screen – Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

To learn more about the Kenosha County Children and Family Services, please visit: https://www.kenoshacountywi.gov/241/Children-Family-Services.

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE7 (Min. $22.26 – Max. $28.32 per hour).

We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.

Thank you for your interest in employment with Kenosha County!