Accounting Associate - Child Support

Kenosha County, Wisconsin; Kenosha (WI); On-site; USD 31,000 - 39,000; Full time

Job summary

Kenosha County is seeking an Accounting Associate for the Child Support Services team. This role involves processing court orders, auditing accounts, and coordinating with caseworkers to ensure timely entries and accurate reporting.

The position requires a high school diploma or GED, with accounting-related education or experience preferred. Salary is hourly within a 22.26–28.32 range plus benefits; includes potential for wage adjustments based on related experience.

Qualifications

• High school diploma or GED equivalent.
• College-level coursework or certifications in Accounting, Business, Human Services, or related field.
• Two years of experience working with accounting in an office setting.
• Experience with individuals of varying socio-economic backgrounds.

Responsibilities

• Process court orders and enter into statewide computer system.
• Audit accounts and initiate corrections.
• Review and verify financial account information.
• Provide customer service assistance to the public by phone, email, and in person.
• Prepare payments for posting and verify receipt of funds.

Skills

Customer service

Typing

Organization

Analysis

Time management

Communication

Education

Associate degree in Accounting, Business, or related field

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Teams

Adobe Acrobat Pro

Job description

• Pay or shift range: $22.26 USD to $25.29 USD
  New hires will start at the minimum pay rate for their respective positions; however, candidates with qualifying work experience and skills determined to be directly related to the position they are hired for may be offered a rate within the hiring range commensurate with their experience.

Description

ACCOUNTING ASSOCIATE

Child Support Services

Kenosha County is seeking an Accounting Associate to join our Child Support Services team. This position offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families.

2026 Hiring Range: $22.26 - $25.29 per hour

Position Summary and Job Duties

The Child Support Accounting Associate performs a variety of accounting tasks, data entry, clerical support, filing, and auditing of accounts in a statewide computer system. The Accounting Associate coordinates with caseworkers to ensure that court orders are entered and adjusted timely, reports are completed, and various case maintenance tasks are performed. Clerical support functions include customer service activities, especially the ability to communicate legal and accounting terminology clearly. This position reports to the Child Support Attorney. Job duties include:

• Process court orders and enter into statewide computer system
• Audit accounts and initiate corrections
• Review and verify financial account information
• Maintain records
• Provide customer service assistance to the public over the telephone, by email, and in person
• Answer inquiries from legal professionals
• Prepare payments for posting, verify receipt of funds by the receipting agency, and process suspended collections
• Collect child support payments, sometimes working in conjunction with co-workers, to facilitate the release of individuals from the Kenosha County Jail
• Perform locate efforts for parents, utilizing various locate tools and databases
• Calculate support orders and prepare cases for financial hearings
• Coordinate and communicate case activities with caseworkers
• Process periodic reports and electronic alerts to adjust accounts
• Use discretion with clients and exhibit cultural competence; observe rules of confidentiality and maintain non-judgmental attitude
• Work reports as assigned
• Assist in recruiting clients for child support services
• Perform other work as required or assigned

Success Factors

Knowledge of:

• Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP); or ability to obtain required knowledge within six months of employment
• State and federal child support financial guidelines

Skill in

• Customer service, both internal and external
• Typing, writing, organization, and analysis
• Critical thinking and problem solving
• Time management and prioritization
• Use of Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional

Ability to

• Analyze and explain various financial details
• Understand legal terminology, the court process, and local judicial structure
• Utilize electronic and paper court files
• Be accurate
• Solve problems
• Work well with others as well as independently
• Listen, communicate effectively, and display professional behavior
• Work with people of various socio-economic backgrounds and remain professional and courteous at all times
• Adhere to strict confidential guidelines as well as computer security guidelines
• Work respectfully in a diverse and inclusive environment

Job Requirements, Education, Training and Experience

Required Education and Experience

• High school diploma or GED equivalent
• College-level coursework or certifications in Accounting, Business, Human Services, or related field
• Two years of experience working with accounting in an office setting
• Experience with individuals of varying socio-economic backgrounds

Preferred Education and Experience

• Associate degree in Accounting, Business, Human Services, or related field
• Five years of experience working with accounting in an office setting
• One-two years of work experience in Child Support and/or KIDS database
• Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Other Job Requirements

• Regular attendance and punctuality
• Must pass a criminal background check/fingerprinting
• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves light physical demands, such as exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently.

Selection Process

• Application Review - Qualifying
• Oral Interview - Qualifying
• FBI Fingerprinting and Background Check - Qualifying
• Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

Applications must be submitted no later than Thursday, October 8, 2026, at 12:00 noon.

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE7 (Min. $22.26 – Max. $28.32 per hour).

Thank you for your interest in employment with Kenosha County!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.