The Administrative Assistant coordinates office services such as purchasing, records control, and other administrative activities; interprets operating policies; and exercises independent judgment in resolution of administrative issues. The position supports the development of regular and ad-hoc reports and may perform duties of a sensitive and confidential nature. The position also provides direct administrative support including scheduling appointments, correspondence, data compilation and filing. The Administrative Assistant is also responsible to provide customer-oriented quality service to the students, faculty, staff and guests of Baltimore City Community College displaying exceptional organization, professionalism, communications and attention to detail.
- Provide administrative support to school leaders, including drafting email correspondence and generation and distribution of memos, letters, meeting minutes, spreadsheets, forms, and faxes
- Assist in the day-to-day operations of the School of Arts and Social Sciences.
- Assists with development and preparation of reports and documents.
- Attends designated committee/management meetings and takes minutes.
- Performs clerical support functions such as preparing correspondence through dictation, composing written material, including letters or memos, and proofreads documents.
- Assists with making routine travel and accommodation arrangements;
- Assists with special events planning and execution;
- Assists with maintaining calendar, scheduling appointments and meeting rooms;
- Maintain filing system, contact database, employee list, including updating, retention, and disposal.
- Locates and compiles information and formats reports, graphs, tables, records and other sources of information. Assembles and categorizes facts and figures for written computation and calculations.
- Completes various request forms for ordering, tracking and receiving office supplies and services for office supplies and equipment as directed;
- Coordinates and implements office services such as purchasing, records control, projects and budget accounting operations;
- Interprets and communicates operating policies and procedures;
- Coordinates collection and preparation of financial and operations reports;
- Proficient in various software applications involving spreadsheets, databases, statistical packages, and graphics packages to assemble, generate electronic documents, manipulate or format data and reports;
- Provides clerical support for Phi Theta Kappa (PTK) Honor Society program (as appropriate);
- Provides clerical support for the General Education Committee and other College committees which involve the academic dean or associate dean.
- Become efficient with Banner, Canvas, and ARTSYS (or related software);
- Manages and controls student visits;
- Tracks and follow-up with students who have visited the office;
- Answers and screens incoming calls, relays messages, and greet visitors;
- Assists and/or participates in the preparation of the budgets
- Interprets and communicates operating procedures and flowcharts;
- Provides general assistance and information to students, faculty, and staff as required
- Makes contact through phone calls, emails, and office visits to discuss and strategize room/event scheduling;
- Other related duties as assigned.
- Associate's degree or equivalent
- Three (3) years of experience in an Administrative Assistant role
- Experience with Microsoft Office Suite (Word, Excel, and PowerPoint)
Knowledge, Skills, and Abilities
- Excellent verbal and written communication
- Attention to detail
- Ability to handle confidential information
- Strong time-management skills
- Multitasking ability
- Organizational skills
- Dependability
- Professionalism