Administrative Assistant (Restgate)

Goddard Riverside Community Center; New York (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Commuter benefits

EAP

FSA

403B

Paid Time Off

Job summary

Goddard Riverside Community Center in New York City seeks an Office Administrator to support program operations under the Program Director. This role requires strong organizational skills, attention to detail, and a customer-service mindset.

You will manage the weekly schedule in Outlook, process invoices in Intacct, handle filing, and assist with audits to keep the program in good standing. Bilingual Spanish/English preferred.

Qualifications

• High school diploma or GED required; Associates or Bachelor's preferred.
• Bilingual Spanish and English preferred.
• Strong organizational skills and attention to detail; customer-service oriented.

Responsibilities

• Manage and maintain the weekly team schedule in Outlook.
• Take notes from team meetings and circulate summaries.
• Process and code invoices in Intacct; manage financial documentation.
• Oversee office equipment, supplies, and repairs to minimize downtime.
• Maintain filing systems and secure storage; support audits and compliance.

Skills

Customer service

Organizational skills

Multitasking

Attention to detail

Bilingual Spanish/English

Education

High School diploma or GED

Tools

Microsoft Office

Intacct

CARES

Paycom

Job description

Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.Goddard Riverside is part of the Integrated Support Hotel Program. Restgate Hotel will provide services to families with children working towards obtaining permanent housing.Purpose of Position: Support the effective and efficient running of the program under the direction and supervision of the Program Director. The ideal candidate thrives both in close collaboration with others and when working independently and brings strong administrative and organizational skills with a customer-service-focused approach.Schedule: Monday through Friday 9:00 am to 5:00 pmSalary Range: $40,000 - $45,000Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.Role, Responsibilities, and Essential DutiesAdministrative and Office ManagementManage and maintain the weekly team schedule in shared Outlook calendar, ensuring accuracy and timely updatesTake thorough notes from team meetings and email out summariesIndependently review, code, and submit all invoices via Intacct (finance system) while handling competing prioritiesOversight of office equipment and program supplies, proactive troubleshooting issues, coordinating repairs, and minimizing downtime to keep operations running smoothlyManage daily incoming and outgoing mail with speed and accuracy, ensuring nothing is delayed or misplacedDrive program site organization and cleanliness standards, maintaining a professional environmentConduct weekly inventory and procurement of office and client supplies, anticipating needs before they become urgentManage and update critical file for siteClose out client charts and secure storage, ensuring full complianceReportingParticipate in audit preparationEnsure the critical binder stays up to dateAssist supervisors in preparing audits and ensure program stays in good standing at all timesEnsure required client forms are completed and submitted in real timeOther duties as required to ensure the overall operation of the programQualifications/Educational RequirementsRequired:High School diploma or GEDPreferred:Associates or Bachelor’s DegreeProficiency in Spanish and English preferredSkills, Knowledge and AbilitiesAbility to maintain a calm, professional, and welcoming demeanor when working with a challenging populationStrong team player who collaborates effectively across departments to support overall program operationsStrong interpersonal skills, with the ability to build rapport and trust across diverse populationsStrong organizational and systems-oriented approach, with keen attention to detail and accuracyAbility to manage invoicing, coding, and financial documentation with precision and accountabilityAbility to multitask and prioritize competing deadlines without sacrificing accuracyComputer Skills: To perform this job successfully, an individual should be:Proficient in Microsoft Office, including ExcelComfortable with frequent computer useAble to respond to email communication quickly in a fast-paced environmentExperience with, or ability to learn, computer databases such as CARES, Paycom and IntacctPhysical RequirementsFrequent walking and standingAbility to lift up to 30 lbsOffice SettingEmployee Benefits:Medical/Dental/VisionLife Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts403B Thrift Retirement Plan12 Annual Sick Days12 Agency Holidays20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employmentTotal of more than 6 weeks (a month and half) of paid time offWe are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.