ADMINISTRATIVE ASSISTANT - PRACTICE TRANSFORMATION & PRIMARY CARE

Covenant HealthCare; Saginaw (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant HealthCare is seeking an Administrative Assistant to support Directors and Managers in Practice Transformation and Primary Care. The role involves clerical duties, records maintenance, and basic data reporting, acting as a liaison with leadership and staff.

The ideal candidate will have a high school diploma or GED, at least one year of secretarial experience, and familiarity with Microsoft Office and EPIC/EMR systems.

Qualifications

• High school diploma or GED required.
• One year of secretarial experience required. Training in office, secretarial, or computer field preferred.
• Experience with Microsoft Excel preferred.
• Experience with EPIC or EMR system preferred.

Responsibilities

• Provide support to Directors and Managers, on occasion.
• Work independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
• Orders and maintains office supplies and forms.
• Distribute and route memos, literature, and any other material.
• Schedules routine 1:1’s, monthly and quarterly meetings and responsible for Directors calendars.
• Responsible for pulling data and reporting out as requested.
• Responsible for arranging meetings, prepping presentations and taking attendance.
• Works on special reports as directed.
• Types memos, letters, minutes, and other professional documents including evaluations for Directors and Managers, patients, physicians, and employee complaints.
• Maintain and update department route slips, employee phone lists, and phone fans.
• Receives and distributes department mail.
• Responsible for accurate biweekly payroll.
• Performs other duties as assigned.

Skills

Microsoft Office

Interpersonal skills

Data entry

Confidentiality

Multitasking

Education

High school diploma or GED

1 year secretarial experience

EPIC or EMR system experience

Tools

EPIC/EMR system

Job description

Overview

The Administrative Assistant works with the Director(s) in Practice Transformation and Primary Care to improve and maintain processes of operations relating to all personnel involved within the units of responsibility. This individual acts as a liaison with various leadership personnel, internal and external. This includes clerical functions, maintaining records, and computer systems support. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

Responsibilities

• Provide support to Primary Care and Practice Transformation Directors and Managers, on occasion.
• Works independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
• Orders and maintains office supplies and forms.
• Distribute and route memos, literature, and any other material.
• Schedules routine 1:1’s, monthly and quarterly meetings and responsible for Directors calendars.
• Responsible for pulling data and reporting out as requested.
• Responsible for arranging meetings, prepping presentations and taking attendance.
• Works on special reports as directed.
• Types memos, letters, minutes, and other professional documents including evaluations for Directors and Managers, patients, physicians, and employee complaints.
• Maintain and update department route slips, employee phone lists, and phone fans.
• Receives and distributes department mail.
• Responsible for accurate biweekly payroll.
• Performs other duties as assigned.

EDUCATION/EXPERIENCE

• High school diploma or GED required.
• One (1) year of secretarial experience required. Training in office, secretarial, or computer field preferred.
• Experience with Microsoft Excel preferred.
• Experience with EPIC or EMR system preferred.

Knowledge/Skills/Abilities

• Works independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
• Excellent computer competency, including Microsoft Office.
• Excellent interpersonal skills, ability to work effectively under pressure, and ability to work accurately despite frequent interruptions.
• Maintains confidentiality.
• Knowledge of standard office equipment.
• Excellent oral and written communication skills.
• Demonstrated organizational skills.
• Good clerical and data entry skills.
• Sound judgment in handling confidential or sensitive issues and material.
• Ability to multi-task.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to maintain punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
• Constant sitting, talking, hearing, near vision, and midrange vision.
• Occasional lifting up to 25 lbs.
• Frequent depth perception, visual accommodation, and color vision.
• Occasional standing, walking, twisting, reaching, feeling, and field of vision.
• Must be able to sit and type for long periods of time.
• Must be able to use the telephone for long periods of time.