Administrative Assistant / Office Manager

North Carolina State University; North Carolina; Hybrid; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement Programs

Paid Time Off and Other Leave Programs

Tuition and Academic Assistance

12 Holidays Each Year

Job summary

North Carolina State University’s Communications Technologies department seeks an Administrative Assistant / Office Manager to provide direct administrative support to the AVC and oversee office operations. The role involves managing calendars, coordinating meetings, travel arrangements, and ensuring smooth workflow across OIT units.

The ideal candidate has strong organizational skills, discretion, and experience in a higher education or IT-adjacent environment.

Qualifications

• High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
• Preferred: experience providing high-level administrative management support, including managing complex calendars, coordinating meetings, and arranging travel for senior leaders.
• Preferred: experience supporting office operations in higher education or IT environments.
• Preferred: proficiency with Google Workspace and maintaining web content.
• Preferred: experience coordinating travel, purchasing, office operations, or HR processes.

Responsibilities

• Provide direct administrative management support to the assistant vice chancellor (AVC), including managing complex calendars and coordinating meetings.
• Coordinate meeting logistics and scheduling with campus stakeholders to support efficient communication and collaboration.
• Perform a variety of administrative and office management functions (travel arrangements, purchasing, inventory) as needed.
• Develop and maintain office operations, procedures, and policies to contribute to an efficient workplace.
• Support departmental workflows, documentation, and internal reporting processes.

Skills

Calendar management

Communication

Google Workspace

Web content management

Education

High School Diploma or equivalent

Tools

Google Workspace

Web content management

Job description

Posting Details

Job Posting Information

Posting Number PG195209SP

Internal Recruitment No

Working Title Administrative Assistant / Office Manager

Anticipated Hiring Range $50,000 - $56,000

Work Schedule Monday - Friday, 8:00 am - 5:00 pm. A hybrid work schedule may be available at the discretion of the supervisor, based on the needs of the department.

Job Location Raleigh, NC

Department Communication Technologies

About The Department

Communication Technologies (ComTech) provides services for the entire campus as well as remote campus sites within Wake County and the CMAST facility in Morehead City. Services to faculty, staff, and students include voice, voice messaging, long distance, data circuits, collaboration tools, and maintenance of all related telecommunications equipment and infrastructure.

ComTech is responsible for the management and operations of the enterprise critical IT facilities including data centers . The communications environment consists of approximately 12,000 phone lines long with almost 100,000 network ports over more than 43,000 faceplates.

Wolfpack Perks And Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical , Dental , and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The Administrative Assistant / Office Manager position for ComTech provides direct administrative management support to the assistant vice chancellor of ComTech, while regularly performing a variety of office management duties for team members throughout ComTech and other OIT units as needed.

Administrative Management Support

• Provide direct administrative management support to the assistant vice chancellor ( AVC ), including managing complex calendars, coordinating meetings, preparing correspondence, handling AVC travel arrangements and other related administrative management duties
• Coordinate meeting logistics and scheduling with campus community stakeholders, internal and external associates, to support efficient communication and collaboration
• Perform a variety of administrative and office management functions to support members of ComTech and other OIT units as needed (ex: travel arrangements, PCard purchases, warehouse and purchasing requests)

Office Operations and Administrative Coordination

• Assist with developing and maintaining office operations, procedures, and administrative policies that contribute to an efficient and well-supported workplace
• Support departmental workflows, documentation, and internal reporting processes
• Serve as the building liaison for OIT , manage facilities-related requests and orders (ex: AiM building liaison requests), respond accordingly to building-related inquiries and assist with resolving issues and concerns
• Serve as the department surplus coordinator, managing the disposition of surplus property in accordance with university procedures
• Manage and monitor office supply inventories to support daily operations and ensure inventory is organized and maintained
• Assist with the planning of OIT and campus community events

Communication and Customer Service

• Serve as a resource for department staff by responding to inquiries, directing requests to the appropriate resources, and providing responsive, professional customer service to establish standard processes and procedures for enhancing overall efficiency.
• Utilize office productivity and collaboration tools to support communications, maintain information, and perform routine updates to departmental web content

Other Responsibilities

• Other administrative duties may be assigned as needed to support other OIT units.

Qualifications

Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Qualifications

• Experience providing high-level administrative management support, including managing complex calendars, coordinating meetings, and arranging travel for senior leaders
• Experience supporting office operations in a higher education, information technology, or similarly complex administrative environment
• Demonstrated proficiency with Google Workspace (Docs, Sheets, Slides, and Forms) and experience maintaining or updating web content
• Experience coordinating administrative processes related to travel, purchasing, office operations, or human resources
• Strong organizational skills with the ability to manage multiple priorities, maintain confidentiality, and work independently while supporting a collaborative team environment

Required License Or Certification

N/A

Valid NC Driver's License required Yes

Commercial Driver's License Required? No

Position Details

Position Number 00046325

Position Type SHRA

Position Classification Band Title Administrative Support Specialist

Position Classification Band Level Advanced

Position Classification Salary Range $ 34,602 - $ 58,870

Salary Grade Equivalency NC10

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00

Appointment 12 Month Recurring

Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events Non Mandatory - Emergency Event

Time Limited Position No

Department Id 516001 - Communication Technologies

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.