Administrative Assistant/Office Manager

BUFFALO WILD WINGS, INC.; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time Off

Paid Sick leave

Employee discounts

Job summary

Buffalo Wild Wings GO is seeking an Administrative Assistant/Office Manager to oversee daily operations of the Admin department and HR functions across multiple store locations. The role requires strong leadership, organization, and the ability to maintain effective communication between teams.

The position is an in-office role, focusing on recruitment, employee relations, performance management, compliance, payroll support, and expense reconciliation to ensure smooth store operations and a

Qualifications

• Proven experience as an Office Manager, Human Resources Manager, or similar role in a retail or multi-location environment.
• Strong understanding of HR practices, labor laws, and employee relations.
• Excellent organizational and multitasking skills with the ability to manage responsibilities across multiple locations.
• Strong communication and interpersonal skills, with the ability to work with diverse teams.
• Proficiency in Microsoft Office Suite: Word, Excel
• Knowledge of Quickbooks a plus

Responsibilities

• Recruitment & Staffing - initially screen candidates for management review.
• Employee Relations and conflict resolution across multiple stores.
• Performance Management - monitor training completion and weekly reports.
• Compliance with labor laws, payroll, benefits, and HR policies.
• Payroll Support - assist timecard reconciliation and payroll processing.
• Credit card Reconciliation - review chargebacks and disputes with merchants

Skills

Office management

HR management

Leadership

Communication

Multitasking

Tools

Microsoft Office Suite (Word, Excel)

QuickBooks

Job description

We are looking for a reliable Administrative assistant to assist in the daily operations of our Admin department. Highly organized and experienced Office Manager / Human Resources Manager to oversee the administrative and HR functions for a network of fast food restaurants. This role requires a dynamic individual with strong leadership skills, attention to detail, and the ability to effectively manage HR responsibilities, office operations, and ensure a positive work environment across all stores. The ideal candidate will be adept at managing multiple tasks and maintaining seamless communication between different teams.

In office role

Key Responsibilities

1. Recruitment & Staffing - initially screen candidates for management review


2. Employee Relations
   
   
   
   • Act as a point of contact for employee concerns and conflicts, ensuring fair resolution and adherence to company policies.
   
   
   • Foster a positive workplace culture across multiple store locations.
   
   
   
   


3. Performance Management
   
   
   
   • Send weekly emails to store managers showing the weeks performance using a template already created.
   
   
   • Ensure managers are having their teams complete the required trainings when new products are available.
   
   
   
   


4. Compliance
   
   
   
   • Ensure adherence to local, state, and federal labor laws, including payroll, benefits, and other HR-related policies.
   
   
   • Maintain records related to employee performance, attendance, and disciplinary actions in compliance with company policies using our online system.
   
   
   
   


5. Payroll Support
   
   
   
   • Use the online system for timecard reconciliation and process accurate and timely payroll for all store locations.
   
   
   • Send weekly payroll to the payroll company.
   
   
   
   


6. Credit card Reconciliation
   
   
   
   • Review chargebacks per store and dispute with the merchant
   
   
   
   

Requirements

• Proven experience as an Office Manager, Human Resources Manager, or similar role in a retail or multi-location environment.


• Strong understanding of HR practices, labor laws, and employee relations.


• Excellent organizational and multitasking skills with the ability to manage responsibilities across multiple locations.


• Strong communication and interpersonal skills, with the ability to work with diverse teams.


• Proficiency in Microsoft Office Suite: Word, Excel


• Knowledge of Quickbooks a plus

Benefits

• Paid time Off


• Paid Sick leave


• Employee discounts

Company Introduction

Buffalo Wild Wings GO is a scaled-down, faster version of the restaurant designed for takeout and delivery orders, featuring a limited menu and digital ordering for convenience. Unlike the traditional sports bar, these locations have a smaller footprint and less seating, focusing on a quick-service model to provide crispy wings and game-day favorites to customers on the go