Administrative Assistant, Medicine-Pediatrics

Reasors Food Stores; Portage (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Retirement plan

Medical options PPO/HDHP with HSA

Flexible work solutions

PTO accrual

Paid holidays

Paid preferred holiday

Job summary

Western Michigan University Homer Stryker M.D. School of Medicine (WMed) is seeking an Administrative Assistant to provide a broad range of office support for one or more departments.

The role includes answering calls, greeting visitors, scheduling meetings, handling correspondence, maintaining files, and supporting onboarding and document management. A high school diploma or GED and at least one year of administrative experience are required.

Qualifications

• High school diploma or GED and a minimum of a year of administrative assistant or related experience.
• Knowledge and intermediate proficiency in word processing and file management using Microsoft Office and other software required by the department.
• Knowledge and proficiency in grammar and spelling skills.
• Ability to effectively communicate with others verbally and in writing.
• Knowledge of administrative and clerical procedures.
• Knowledge of customer service principles and practices.

Responsibilities

• Answers and directs all incoming calls.
• Welcomes and directs visitors to the organization.
• Retrieves, sorts and distributes mail daily.
• Schedules meetings, develops meeting agendas, attends meetings, prepares and distributes meeting minutes.
• Maintains equipment and reports any malfunctions.
• Supports and assists with department interview and orientation process for new staff, residents and faculty; including scheduling of interviews, and creating orientation materials.

Skills

Microsoft Office

Grammar and spelling

Communication skills

Customer service principles

Administrative support

Education

High school diploma or GED

1 year administrative assistant experience

Job description

• Location 1000 OAKLAND DR,KALAMAZOO, MI, 49008-1282,United States
• Base Pay $15.90 - $18.50 / Hour
• Employee Type Non-Exempt >= .80 fte

Contact information

• Email [e-mail]

Description

Western Michigan University Homer Stryker M.D. School of Medicine is searching for an Administrative Assistant. Overall provides administrative experience in performing a variety of career-level administrative duties for one or more specified departments. Exhibits a wide range of knowledge and skills of organizational policies and procedures. Understands knowledge and concepts of departmental work. Ability to establish procedures on work assignments. Lead demonstrator in customer service principles and practices. Directly leads and supplies information to the general public, clients and customers. Ability to apply communication skills verbally and in writing to all inquiries. Effectively able to problem solve administrative problems and inquires. Proficient in grammar, composing, editing and proofreading various documents. Acquires knowledge to implement departmental administrative practices and may contribute to changes and updates.

Administrative Assistant career path - level and compensation to commiserate with education and experience.

• Continuing education and tuition reimbursement.
• Employer-funded retirement plan.
• Two medical plan options: PPO and High Deductible Health Plan (HDHP) with employer HSA contribution.
• Flexible work solutions based on position and department.
• Up to four weeks of PTO accrual beginning in year one.
• Paid holidays.
• Paid preferred holiday.

DUTIES AND RESPONSIBILITIES:

• Answers and directs all incomingcalls.
• Welcomes and directs visitors to theorganization.
• Retrieves, sorts and distributes maildaily.
• Responsible for scheduling meetings upon request, develops meeting agendas, attends meetings, prepares, and distributes meetingminutes.
• Completes assignments which are semi-routine and may be atypical in nature.
• Applies solid knowledge and understanding to resolve problems and issues which may address sensitive or confidential concerns.
• Maintains equipment and reports anymalfunctions.
• Supports and assists with department interview and orientation process for new staff, residents and faculty; including scheduling of interviews, and creating specific orientationmaterials.
• Organizes and maintains required forms, training requirements and records for specified department, as required by accreditingagencies.
• Assists with maintaining portal pages, department documents, and updates digitalsignage.
• Uses department specific systems and maintains content for web pages and/or websites.
• Organizes and maintains department files electronically and bypaper.
• Manage imaging documents to electronic document storage system.
• Availability to work occasional overtime on weekends or evenings to complete time sensitiveprojects.
• Acquires knowledge for new technology and policy/procedurerevisions.
• All other duties asassigned.

Requirements

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED and a minimum of a year of administrative assistant or related experience.
• Knowledge and intermediate proficiency in word processing and file management using Microsoft Office and other software required by thedepartment.
• Knowledge and proficiency in grammar and spellingskills.
• Ability to effectively communicate with others verbally and inwriting.
• Knowledge of administrative and clericalprocedures.
• Knowledge of customer service principles andpractices.

OTHER SKILLS AND ABILITIES:

• Ability to operate automated standard office equipment such as multi-phone system, copier, computer, shredder,etc.
• Ability to prioritize and meet criticaldeadlines.
• Ability to interpret, comprehend, and transmit complicated and detailed instructionsaccurately.
• Proficient in the use of various software programs to develop correspondence, documents, agendas, meeting materials, presentations, organizational charts,etc.
• Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Proficiency in administrative support job skills.Performs departmental administrative and clerical procedures, systems organization, management of printed and electronic files and records, transcription, form design and other department procedures.
• Ability to handle administrative issues, analyze and solve work-related problems.
• Flexibility.
• Meticulous attention todetail.
• High degree of integrity to maintain absolute confidentiality in all matters related todepartment.
• Demonstrates the ability to recognize priorities in organization of workflow.
• Ability to accept and apply feedback.
• Regular and predictable attendance is expected.
• Able to perform duties independently, with a minimal need for directsupervision.
• Guides and directs co-workers withindepartment.

Summary

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-centered care, innovative research, and community partnerships within a welcoming, supportive, and engaging culture. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Beacon and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program as well as a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and four fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed builds upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery.

Additional Information

• Company Name: Western Michigan University Homer Stryker M.D. School of Medicine