Administrative Assistant - Mathematics and Statistics

Metropolitan State University of Denver; United States; Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

Tuition reimbursement

Free RTD pass

Long-term disability plans

Job summary

Metropolitan State University of Denver is seeking a highly adaptable Administrative Assistant to support its Mathematics and Statistics department. This role involves assisting students with departmental processes, overseeing office functions, and responding to inquiries effectively.

Qualified candidates will have strong Microsoft Office skills, experience in a customer service environment, and the ability to handle multiple responsibilities. The position offers a hybrid work schedule with remote opportunities and a comprehensive benefits package.

Qualifications

• Demonstrated experience in administrative or office support roles.
• Excellent skills in Microsoft Office Suite including Outlook, PowerPoint, Excel, Word, SharePoint, and Access.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the primary point of contact for students, faculty, and visitors.
• Manage incoming communication, ensuring efficient responses.
• Provide administrative support to faculty and staff, including scheduling tasks.

Skills

Customer service orientation

Microsoft Office Suite

Problem-solving skills

Team collaboration

Job description

Administrative Assistant - Mathematics and Statistics

The Department of Mathematics and Statistics is seeking a highly adaptable and welcoming Administrative Assistant to provide comprehensive support. This position will assist with a variety of administrative tasks to ensure the smooth operation of the department. A primary responsibility of this position is supporting students by assisting with departmental processes, responding to questions, and routing inquiries to appropriate university personnel. The role includes overseeing general office functions, providing support to faculty and staff, and responding to student and visitor inquiries.

Duties/Responsibilities

General Office Support – 60%

• Serve as the primary point of contact for students, faculty, and visitors, providing excellent customer service and addressing a wide range of inquiries.
• Manage incoming communication, including emails, phone calls, and voicemails, ensuring efficient responses or routing to appropriate personnel.
• Support departmental programs and processes, including assisting students with enrollment and course placement queries.
• Collaborate with Program Manager to monitor and manage department resources, including office supplies and equipment, ensuring timely reordering and maintenance.
• Assist in coordinating department activities, such as student programs, rental programs, and other initiatives as needed.
• Maintain confidentiality of sensitive information and ensure compliance with department policies.
• Collaborate and provide administrative support to Program Manager and Academic Lab Coordinator as needed.
• Build strong working relationships with student employees to provide customer service and share in day-to‑day office responsibilities.

Administrative Assistance – 25%

• Provide administrative support to department leadership, faculty, and staff, including tasks such as data entry, file management, and scheduling.
• Help organize departmental events, including Math Seminars, Math Study Halls, Math Day, and other activities.
• Act as a liaison between the department and external partners, such as vendors and university offices.
• Assist with various departmental projects and initiatives assigned, allowing for flexibility based on evolving needs.
• Manage logistical tasks like space organization and resource allocation within the department.

Communications and Outreach – 10%

• Coordinate departmental communications, including website updates, social media content, general calendar and internal announcements.
• Develop and maintain relationships with alumni, university offices, and other key stakeholders.
• Update and maintain signage and public information within department spaces, ensuring clear and current messaging.

Other Duties as Assigned – 5%

• Contribute to various other tasks and projects that support the department’s goals, adapting to new responsibilities as needed.

Required Qualifications

• Demonstrated experience in administrative or office support roles, particularly in a customer service‑oriented environment.
• Excellent Microsoft Office Suite skills including Outlook, PowerPoint, Excel, Word, SharePoint, and Access, and advanced internet research skills.
• Ability to work independently and as part of a team, demonstrating initiative and problem‑solving skills to address issues as they arise.
• Adaptability to shifting priorities and the capacity to respond effectively to changing departmental needs and tasks.

Preferred Qualifications

• Experience working in a higher education environment, preferably within an academic department or student services setting.
• Familiarity with university systems such as Banner, Degree Works, or other student information systems, particularly for handling student records, enrollment, and course placement processes.
• Experience with website maintenance, social media management, or internal communication tools.
• Experience developing and maintaining relationships with alumni and external stakeholders, such as vendors, community partners, or university offices, to foster partnerships or manage departmental needs.

Salary

The salary range that the University reasonably expects to pay for this position is $48,000 – $52,000. The position is paid monthly and is eligible for MSU Denver benefits.

Schedule Information

• Evenings and Weekend Work: As needed; N/A
• Schedule: Hybrid; remote work opportunities available, up to two remote workdays per week.

Benefits

The University’s benefits package is comprehensive and includes medical, vision, and dental coverage, a free RTD pass, tuition reimbursement, life and supplemental insurance plans, retirement plans, and other programs such as long‑term disability (LTD) plans. Visit the MSU Denver benefits website to learn more.

EEO Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].