Administrative Assistant - Licensing & Policy Support

State of Indiana; Indianapolis (IN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical plan options

Vision and dental plans

Wellness Rewards Program

Health savings account contributions

Education Reimbursement Program

Pension options and leave policies

Job summary

The State of Indiana is seeking an administrative professional to support the internal licensing team and external child care providers. You will be the first point of contact and help ensure compliance with laws, rules, and policies in the Child Care licensing unit.

The role emphasizes thorough documentation, policy interpretation, and effective communication with providers and state agencies, with a starting salary around the posted figure and solid benefits.

Qualifications

• General knowledge of office administrative functions.
• Research techniques and report composition.
• Knowledge of other departments and their impact on the department.
• Effective written and verbal communication skills.
• Attention to detail and proofreading skills.
• Organizational skills with multitasking ability.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to analyze procedures and write procedural manuals.
• Coordinate the work of section staff.
• Maintain cooperative work relationships.
• High School Diploma or HSE with 3 years of relevant experience may be considered.

Responsibilities

• Provides a wide range of administrative assistance to a department or division of a state agency.
• Acts as liaison between program or department administration, state agencies, and interested parties.
• Provides routine policy interpretation and related decisions to interested parties.
• Researches and prepares various reports for supervisor.
• Prepares and processes correspondence and verbally communicates with the public or other agency representatives.
• Directs incoming correspondence to the appropriate individual.
• Reviews and inspects incoming documents for accuracy, completeness, and compliance with applicable rules and regulations.
• Obtains necessary approvals if needed.
• Provides technical guidance and composes manuals for agency personnel.
• Coordinates clerical and administrative functions.

Skills

Office administration

Microsoft Office

Communication skills

Research and reporting

Policy interpretation

Attention to detail

Multitasking

Coordination

Education

High School Diploma or HSE

Job description

The State of Indiana is seeking an administrative professional to support the internal licensing team and external child care providers. You will be the first point of contact and help ensure compliance with laws, rules, and policies in the Child Care licensing unit.

The role emphasizes thorough documentation, policy interpretation, and effective communication with providers and state agencies, with a starting salary around the posted figure and solid benefits.