Compliance Officer

State of Indiana; Indianapolis (IN); Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Retirement plan

Doctoral background support

Job summary

State of Indiana is seeking a Compliance Officer to conduct inspections and investigations of licensed facilities in a NW Indiana service area. You will ensure facilities operate under board statutes and rules, protecting public health and safety.

Responsibilities include coordinating with licensees, applicants, and agencies; enforcing regulations; preparing complaints; and conducting reviews and inspections. Collaboration and integrity are essential for this role.

Qualifications

• Six (6) years of work experience in program coordination, development, implementation, or related college training.
• Ability to write coherently and accurately.
• Excellent oral and written communication skills.
• Preferred knowledge of State and Federal laws, rules, regulations, and requirements.

Responsibilities

• Communicate with agency customers including applicants, licensees, board members, officials, and the public.
• Prepare and file Consumer Complaints and serve as a witness as required.
• Enforce compliance with laws, statutes, and rules of boards or commissions.
• Research statutes and rules to ensure proper licensing and compliance.
• Investigate complaints regarding alleged violations or irregularities.
• Review contracts and inspect facilities for compliance.

Skills

Organizational skills

Communication

Written communication

Verbal communication

MS Office

Driver's license

Criminal background check

Inspection knowledge

Witness ability

Education

Related college training

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Indiana Professional Licensing Agency (IPLA)

The Indiana Professional Licensing Agency is seeking an individual to help protect the health and safety of the citizens of Indiana by providing quality, efficient service to all professional licensees, applicants, and the public. The fundamental purpose of this position is to provide administrative support to the board director, the licensing board/commissions, and to directly supervise the customer service representatives’ projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

Role Overview

The Compliance Officer conducts inspections and investigations of licensed Indiana facilities. You will ensure that all facilities are properly licensed and operating under safe and sanitary conditions as required by Indiana Board statutes and rules. You will protect the health and safety of the citizens of Indiana by providing quality, efficient service to all professional licensees, applicants, and the public.

This position covers a geographic area in North West Indiana that includes Benton, Carroll, Jasper, Lake, Newton, Tippecanoe, Warren, Cass, Fulton, LaPorte, Marshall, Pulaski, Starke, St. Joseph counties. Residence in the service area is highly preferred.

Salary

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day In The Life

• Communicate with agency customers including applicants, licensees, board members, state, federal, and local officials, and the public.
• Prepare and file Consumer Complaints against licensees or unlicensed persons and businesses with the Attorney General's Office and serve as a witness as required.
• Enforce compliance with laws, statutes, and rules of various boards or commissions regulating the licensing of professional trades and businesses licensed by the Indiana Professional Licensing Agency with accurate knowledge of all rules and statutes involved.
• Research advertising, files, records, statutes, and rules to ensure proper licensing and compliance under the jurisdiction of the Board of the Professional Licensing Agency.
• Investigate complaints from the public, regulatory agencies, businesses, or licensees regarding alleged violations or irregularities of licensing requirements or professional conduct.
• Review contracts.
• Inspect assigned facilities. New and routine inspections will be conducted for cleanliness and proper ventilation/equipment sanitation to ensure operation within the required guidelines.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need For Success

• Six (6) years of work experience in program coordination; development; implementation; or accredited college training in a related field.
• Strong organizational skills and attention to detail Ability to manage resources in an effective manner.
• Ability to write coherently and accurately.
• Excellent oral and written communication skills.
• Preferred knowledge of State and Federal laws, rules, regulations, and requirements (comparable knowledge of Indiana Criminal Code or other regulations acceptable).
• A valid driver's licence and driving record that allows them to operate a state vehicle.
• Able to pass an FBI criminal background check.
• Basic knowledge and experience in inspections, investigation processes, performing audits, compiling corrective action plans, and reporting mechanisms.
• Proficient in Microsoft Word, Excel, PowerPoint, and Access.
• Ability to be a credible witness in court cases.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits Of Employment With The State Of Indiana

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .