Administrative Assistant - Kentuckiana Pediatric Dentistry

Talent For Dental; Shepherdsville (KY); On-site; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Full benefits package

401(k)

Paid Time Off

Holiday Pay

Job summary

Kentuckiana Pediatric Dentistry in Mt. Washington and Shepherdsville, KY, seeks an Administrative Assistant to join a high-volume pediatric dental practice.

The role emphasizes coordinating scheduling, handling calls, and ensuring a smooth patient experience within a fast-paced, team-based setting. The ideal candidate is highly organized, detail-oriented, and a strong communicator who can manage multiple tasks and support front-office workflows.

Qualifications

• Experience in administrative support in a dental or medical office preferred.
• Ability to manage multiple tasks with accuracy.
• Excellent communication with patients and staff.

Responsibilities

• Answering incoming calls and assisting patients with scheduling and general inquiries.
• Scheduling and confirming patient appointments, including manual follow-up when needed.
• Verifying insurance eligibility prior to appointments.
• Checking patients out and reviewing account balances.
• Monitoring quick-fill and missed appointment queues to proactively fill schedule gaps.
• Assisting with surgery scheduling and coordination, including communication with partnered surgery facilities.
• Providing administrative support during slower periods and designated closed days (including phone coverage).
• Maintaining accuracy in scheduling systems and supporting overall front office workflow.

Skills

Highly organized

Attention to detail

Strong communicator

Scheduling experience

Multi-tasking

Job description

The Opportunity

Kentuckiana Pediatric Dentistry – Mt. Washington, KY / Shepherdsville, KY

Kentuckiana Pediatric Dentistry is seeking a highly organized and motivated Administrative Assistant to join our established, high-volume pediatric dental practice. If you thrive in a fast-paced, team-oriented environment and enjoy creating a smooth, positive experience for patients and families, we'd love to meet you!

We are an established, high-volume pediatric dental practice with consistent patient flow. Our team is collaborative, efficient, and focused on delivering an outstanding patient and parent experience. We provide structured training and foster a supportive, team-oriented environment.

What We Offer

• Full-time position
• Full benefits package (Medical, Dental, Vision, 401k)
• 401(k)
• Paid Time Off
• Holiday Pay
• Structured training and clear expectations

Schedule

• Monday-Friday: 8am-5pm (Fridays are typically half days)
• 40 hours per week
• Schedule fluctuates between Mt. Washington and Shepherdsville locations
• 4-day work week when applicable to schedule

Pay

• $19-$22 per hour (depending on experience)

A Day In the Life Of

This role plays a key part in ensuring efficient daily workflow and exceptional patient experience. Responsibilities include:

• Answering incoming calls and assisting patients with scheduling and general inquiries
• Scheduling and confirming patient appointments, including manual follow-up when needed
• Verifying insurance eligibility prior to appointments
• Checking patients out and reviewing account balances
• Monitoring quick-fill and missed appointment queues to proactively fill schedule gaps
• Assisting with surgery scheduling and coordination, including communication with partnered surgery facilities
• Providing administrative support during slower periods and designated closed days (including phone coverage
• Maintaining accuracy in scheduling systems and supporting overall front office workflow

What You'll Bring To The Table

Our ideal candidate is:

• Highly organized with strong attention to detail
• Able to manage multiple responsibilities while maintaining accuracy
• Comfortable in a fast-paced, process-driven environment
• Proactive in identifying and addressing scheduling gaps
• A strong communicator with patients, parents, and partnering facilities
• Dependable, calm, and professional
• Comfortable learning and managing surgery scheduling processes over time
• Team-oriented with a solutions-focused mindset
• Committed to maintaining confidentiality and professionalism

We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.