Administrative Assistant III - Criminal Investigations Unit

City of Roanoke, Virginia; Roanoke (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

The City of Roanoke's Police Department is seeking an Administrative Assistant III for the Investigations Bureau. This role involves performing technical and administrative tasks, supervising staff, and ensuring effective data management and reporting. Ideal candidates possess strong communication skills and relevant experience.

Qualifications

• 3-5 years of related experience in administrative support.
• Ability to read and interpret documents.

Responsibilities

• Handle payroll, purchasing, and transcription review.
• Assist with budget preparation and monitoring.
• Supervise 2-4 subordinate administrative staff.

Skills

Effective Communication

Document Interpretation

Data Collection

Education

High School Diploma

Associate Degree

Job description

The City of Roanoke's Police Department is seeking an Administrative Assistant III in their Investigations Bureau to perform routine to difficult administrative and technical work functions that require interpretation, judgment, and determining appropriate processes. Responsibilities include voice transcription review, basic data entry, training new hires, arranging meetings, and developing proficiency with data collection and report generation software.

Qualifications include a high school diploma or GED; an associate degree is preferred. The position requires three to five years of related experience in administrative support or a related field, or an equivalent combination of education and experience. The role supervises two to four administrative staff.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. We are committed to fostering an inclusive work environment that respects and celebrates diversity.

Summary

Performs administrative and technical work under general supervision, involving interpretation, judgment, and process determination.

Essential Duties

• Participate in projects by researching and providing relevant information
• Handle routine departmental assignments such as payroll, purchasing, new hires, transcription review, and data entry
• Develop habits for data collection and report generation using software tools
• Review and recommend improvements to policies and procedures
• Assist with budget preparation and monitoring
• Prepare statistical reports and provide public information
• Arrange meetings and assemble necessary documents for supervisors
• Compose letters and memos according to City policies
• Maintain filing systems and handle confidential files
• Interact with the public and respond to inquiries about incident reports

Supervisory Responsibilities

Supervise 2-4 subordinate administrative staff, providing training as needed, in accordance with organizational policies and laws.

Qualifications

Must be able to perform all essential duties satisfactorily. Education and experience requirements include a high school diploma or GED, with an associate degree preferred, and 3-5 years of related experience or an equivalent combination. Skills include reading and interpreting documents, effective communication, applying common sense to instructions, and physical ability to perform job duties. The work environment is moderate in noise, with occasional loud or disruptive situations typical of enforcement activities.