Administrative Assistant II - Westwood, Ophthalmology

Davita Inc.; Los Angeles (CA); On-site; Full time

Job summary

Davita Inc. is seeking an Administrative Assistant for the Department of Ophthalmology's Retina Division. This role involves supporting daily clinic operations, managing patient interactions, and handling billing and scheduling effectively, ensuring a high standard of patient service.

Qualifications

• One year of experience in a medical office/teaching hospital scheduling.
• Experience in ophthalmology.
• Familiarity with patient billing practices.

Responsibilities

• Answer telephones and evaluate calls for routing.
• Perform patient check-in/out and scheduling.
• Collect co-pays and process payments.

Skills

Communication

Interpersonal skills

Flexibility

Job description

Description

The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Answer telephones and evaluate calls for appropriate routing, take accurate messages
• Perform patient check-in/out
• Collect co-pays and process patient payments
• Prepare external and interdepartmental billing documents
• Schedule patient appointments
• Request and verify authorizations are in place prior to services being rendered
• Track status of patients' test or imaging

Salary Range: $25.60-36.33 Hourly

Qualifications

Required:

• One year of experience working in medical office/teaching hospital scheduling appointments and performing patient billing.
• Experience in ophthalmology.
• Familiarity with current patient billing practices including private and governmental plans.
• Excellent communication skills.
• Excellent interpersonal skills, which promote pleasant and effective communications with patients, staff and doctors.
• Flexible personality and the ability to adapt to changing needs of department.
• The ability to interact calmly and effectively with patients with difficult personalities.

Preferred:

• Bilingual in Spanish
• The ability to perform hands-on care preparing patients for angiographic studies and visual fields.