Administrative Assistant II - Water Services, Internal Business Support

City of Phoenix; Phoenix (AZ); On-site; USD 68,000 - 110,000; Full time

Benefits offered by this job

Traditional pension

401(a) and 457 plans

Medical plans (HMO/PPO/HSA)

Post-Employment Health Plan

Wellness incentive

Dental, vision, life insurance

Long-term disability

Free Bus/Light Rail pass

Tuition reimbursement

Paid time off

Parental Leave

Student Loan Forgiveness

Job summary

City of Phoenix seeks an Administrative Assistant II to support the Internal Business Support Division in the Water Services department. You will handle high‑level administrative tasks, manage budgets, draft reports, and drive process improvements to benefit city operations.

The role emphasizes strong communication, data analysis, and collaboration with cross‑functional teams, using Microsoft Office and internal systems. A public administration background is highly valued.

Qualifications

• Three years of professional experience in public administration or governmental research or finance.
• Bachelor's degree in public or business administration or a related field.
• All finalists for positions are subject to a criminal background check.
• Proficient in Microsoft Office applications.

Responsibilities

• Support division leadership with high-level administrative functions.
• Manage budgets, draft reports, and assist with policy development.
• Conduct research and analyze operational procedures.
• Coordinate cross-departmental projects and problem-solving efforts.
• Prepare and deliver presentations to staff and the public.
• Develop and implement process improvements.

Skills

Public administration

Budgeting

Administrative research

Public speaking

Organizational skills

Education

Bachelor's degree in public or business administration

Tools

Microsoft Office

Concur

Legistar

SRM

SAP

Job description

About This Position

The Water Services department is currently seeking a skilled and motivated Administrative Assistant II to support our Internal Business Support Division. This is a dynamic role ideal for someone who thrives in a fast-paced environment and enjoys making a meaningful impact through administrative leadership.

What You'll Do

• Support division leadership with high-level administrative functions.
• Manage budgets, draft reports, and assist with policy development.
• Conduct research and analyze operational procedures.
• Coordinate cross-departmental projects and problem-solving efforts.
• Prepare and deliver presentations to staff and the public.
• Develop and implement process improvements.

What We're Looking For

• Strong written and verbal communication skills, including public speaking.
• Experience with budgeting, operating procedure development, and administrative research.
• Ability to work independently and collaboratively.
• Proven organizational and time management skills.
• Supervisory experience is a plus.

Ideal Candidate

• Strong written and oral communication skills to individuals, small groups, and leadership.
• Knowledge of procurement process and contract monitoring.
• Strong organizational and task management skills.
• Proficient in developing presentations and professional writing.
• Skilled in managing budgets, drafting policies, and coordinating administrative projects.
• Organized, detail-oriented, and able to work independently or as part of a team.
• Proficient in Microsoft Office and comfortable navigating internal systems.

Salary

Pay Range: $67,516.80 to $109,969.60 annually.

Hiring Range: $67,516.80 to $99,736.00 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

Minimum Qualifications

• Three years of professional experience in public administration or governmental research or finance.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of education and experience that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

• Working with professional experts and senior staff.
• Using Microsoft applications.
• Developing new procedures and policies to improve customer service.
• Developing budget estimates and advising division on budgetary decisions.
• Using applications such as Concur, Legistar, SRM, and SAP.
• Producing written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Leading or supporting process improvement initiatives.
• Streamlining processes and procedures.
• Developing agendas, scheduling meetings, and coordinating meeting presentations.
• Leading, monitoring, and tracking various projects or initiatives.
• Developing and managing budgets and contracts with attention to accuracy and efficiency.
• Creating reports and tracking performance metrics to support data-driven decisions.
• Assisting with hiring processes and supporting HR-related functions.

Recruitment DATES

Recruitment closes September 22, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

REFERENCE

Admin Asst II, JC:06040, ID#62936, 09/15/2026, USM, RG, Benefits:007