Administrative Assistant II - Medical Services

Texas Health and Human Services; Lubbock (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance (100% for eligible FT

Pension plan

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) in Lubbock, TX is hiring an Administrative Assistant II for Medical Services. The position involves routine administrative support, data entry, calendar management, and coordinating communications within the department.

Primary duties include receptionist tasks, preparing reports, maintaining records, processing requisitions, and assisting with work orders. This full-time role is non-exempt and on-site with occasional travel up to 5%.

Qualifications

• Knowledge of office procedures and basic clerical duties.
• Skill in the use of Microsoft Office systems including Teams, Outlook, Excel, Word, and PowerPoint.
• Ability to organize information both orally and in writing.
• Ability to utilize various databases effectively.
• Ability to communicate accurately and tactfully both orally and in writing.
• Ability to prioritize and manage tasks effectively, producing work on time, with minimal errors.
• Ability to effectively use automated office systems, equipment and basic computer software.

Responsibilities

• Attends work regularly and may follow a specific shift schedule including overtime.
• Acts as receptionist for the program administrative office and greets visitors.
• Produces and proofs correspondence, reports, purchase orders and other forms.
• Maintains filing and data systems and prepares department reports.
• Receives mail, handles records, and performs routine clerical duties.
• Prepares and submits facility work orders and follows up on status.
• Communicates information to team lead or manager and supports clerks as needed.
• Participates in disaster response or COOP as required.

Skills

Office procedures

Microsoft Office

Organization

Databases

Communication

Task prioritization

Automated office systems

Job description

Date: Sep 25, 2026

Location: LUBBOCK, TX

Functional Title: Administrative Assistant II - Medical Services

Job Title: Administrative Asst II

Agency: Health & Human Services Comm

Department: Medical Services Admin

Posting Number: 21870

Closing Date: 10/09/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Range: $2,829.00 - $3,946.25

Pay Frequency: Monthly

Salary Group: TEXAS-A-11

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Lubbock State Supported Living Center

Job Location City: LUBBOCK

Job Location Address: 3401 N UNIVERSITY AVE

MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

YN,YNS

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Administrative Assistant II performs routine (journey-level) administrative support work in areas such as tabulating, inventory control, running reports, time recording, entering requisitions, mail processing, data entry, answering phones, preparing documents, forms, and other duties as assigned appropriate to work in the department or program. Work involves maintaining filing and data systems and general administrative support duties such as responding to inquiries and recording calendar events. Will use knowledge of the administration position to assist training clerks as needed. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs)

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Serves as a receptionist for the program administrative office. Answers and directs all telephone calls as needed. Communicates messages in a timely and accurate manner. Greets visitors to the program and model's professional behavior. Types sensitive documents, maintaining strict confidentiality, and routes to appropriate parties for approval. Prepares daily calendar information as requested.
• Produces, reviews and proofs correspondence, reports, purchase orders, summaries, manuals, vouchers, records and other related forms. Prepares department program reports, such as daily census, staff or individuals in care activity, other reports as required by department. Compiles, organizes and tabulates data; performs calculations and prepares reports for managers as required such as inventory levels, requisitions entered, expenditure charts and tables.
• Maintain adequate supplies for the unit. Prepares emergency orders for supplies as needed. Adequately and appropriately record and process all approved requisition purchases. Periodically requires going off campus for purchases. Makes copies, scans documents, files hard copy and electronic data as required.
• Receives, stamps, and delivers mail; maintains office equipment; retrieves packages as needed; types letters and reports for staff as needed. Performs routine clerical duties as assigned.
• Prepares and submits facility work orders as needed. Follows up on work order status and maintains work order reports. Provides clear communication between the unit and maintenance department.
• Communicates and distributes all necessary information regarding department business inquiries, activities and projects to team lead or manager. Ensures communication in the department to appropriate areas (security, director, nursing, QIDP services, psychiatry, etc.). Leads and assists clerks and administrative assistant I's as required.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

• Knowledge of office procedures and basic clerical duties.
• Skill in the use of Microsoft Office systems to include TEAMs, Outlook, Excel, Word and PowerPoint.
• Ability to organize information both orally and in writing.
• Ability to utilize various databases effectively.
• Ability to communicate accurately and tactfully both orally and in writing.
• Ability to prioritize and manage tasks effectively, producing work on time, no or minimal errors.
• Ability to effectively use automated office systems, equipment and basic computer software.

Registrations, Licensure Requirements Or Certifications

Valid Texas driver’s license or obtain it no later than 90 days after hire date is preferred. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving license. Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria

High school diploma or equivalent.

Experience using automated office systems, equipment and basic computer software.

Administrative assistant or clerk experience.

Additional Information

• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).
• Males between the ages of 18 – 25 must be registered with the Selective Service.
• All State Supported Living Center Employees are subject to Random Drug Testing.
• Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
• Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market

Lubbock