Administrative Assistant II - Heart Failure

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Matching

Medical, Dental, Vision

Life Insurance

Paid time off and Holidays

Job summary

Northwestern Medicine in Chicago is seeking an Administrative Assistant II to provide coordination, report preparation, and procedural support. You will handle calendars, meetings, and communications across departments while using MS Office tools to streamline processes.

The role requires a high school diploma or GED and 2–5 years of relevant experience, with preferred college studies in office services. Excellent organization and customer-service focus are essential for success.

Qualifications

• High school diploma or GED required.
• 2–5 years of experience in a relevant role.
• Preferred college studies in office administration or related field.

Responsibilities

• Greet customers and respond to inquiries requiring department knowledge and critical thinking.
• Independently collect information and coordinate preparation of reports.
• Identify and assess issues and opportunities for improvement and implement changes after managerial review.
• Maintain department schedule by coordinating calendars, meetings, and travel with minimal direction.
• Create and maintain operating procedures and guidelines in collaboration with management.
• Read, research and route correspondence; draft letters and documents; collect and analyze information.

Skills

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The salary range for this position is $21.61 - $30.25 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and a culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Administrative Assistant II position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Assistant II is primarily responsible for providing coordination that may involve collecting and analyzing information prior to presenting to management; preparing reports; expediting work results; and establishing and revising work procedures with a variety of MS Office and other applications.

Responsibilities

• Greets customers and responds to general and specific inquiries that require advanced departmental knowledge and critical thinking skills.
• Independently collects information and coordinates preparation of reports.
• Identifies and assesses issues and opportunities for improvement and implements changes following managerial review.
• Maintains department schedule by coordinating calendars for department personnel, arranging meetings, conferences, teleconferences and travel with minimal direction.
• In collaboration with Management, creates and maintains operating procedures and guidelines.
• Reads, researches and routes correspondence: drafts letters and documents; collects and analyzes information and initiates telecommunications.
• Delivers and/or coordinates the delivery of documents and materials as required.
• Maintains equipment in good working order.
• Records meeting discussions by attending meetings and recording key discussions and conclusions.
• Supports accounts receivable/payable processing.
• May perform other duties as assigned.

Qualifications

Required

• High school diploma or GED equivalent.
• Two (2) to five (5) years’ experience in a relevant role.

Preferred

• College studies and/or a minimum of two years providing office services (strongly preferred).
• Basic understanding of Microsoft Office Software.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.