Administrative Assistant II - Heart Failure

Northwestern Medicine; Chicago (IL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking an Administrative Assistant II in Chicago, IL. You will coordinate information, prepare reports, and support daily operations using MS Office tools while maintaining efficient procedures.

The role emphasizes teamwork, accuracy, and professional communication, with responsibilities spanning scheduling, document handling, and collaboration with management to improve workflows.

Qualifications

• High school diploma or GED required.
• 2–5 years of experience in a relevant role preferred.
• College studies and/or at least two years providing office services preferred.
• Basic understanding of Microsoft Office software required.

Responsibilities

• Greet customers and respond to inquiries that require department knowledge.
• Independently collect information and prepare reports.
• Coordinate department calendars and arrange meetings/travel.
• Draft letters and route correspondence; collect and analyze information.
• Support accounts receivable/payable processing.

Skills

Communication

Customer service

Scheduling

Records management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Administrative Assistant II position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Administrative Assistant II is primarily responsible for providing coordination that may involve collecting and analyzing information prior to presenting to management; preparing reports; expediting work results; and establishing and revising work procedures with a variety of MS Office and other applications.

Responsibilities

• Greets customers and responds to general and specific inquiries that require advanced departmental knowledge and critical thinking skills.
• Independently collects information and coordinates preparation of reports.
• Identifies and assesses issues and opportunities for improvement and implements changes following managerial review.
• Maintains department schedule by coordinating calendars for department personnel, arranging meetings, conferences, teleconferences and travel with minimal direction.
• In collaboration with Management, creates and maintains operating procedures and guidelines.
• Reads, researches and routes correspondence: drafts letters and documents; collects and analyzes information and initiates telecommunications.
• Delivers and/or coordinates the delivery of documents and materials as required.
• Maintains equipment in good working order.
• Records meeting discussions by attending meetings and recording key discussions and conclusions.
• Supports accounts receivable/payable processing.
• May perform other duties as assigned.

Qualifications

Required

• High school diploma or GED equivalent.
• Two (2) to five (5) years' experience in a relevant role.

Preferred

• College studies and/or a minimum of two years providing office services (strongly preferred).
• Basic understanding of Microsoft Office Software.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.