Administrative Assistant II, Executive Support, Data Analytics and Project Management

01460 Continental Casualty Company; City of Niagara Falls (NY); Hybrid; USD 78,000 - 96,000; Full time

Benefits offered by this job

Benefits package

Job summary

CNA in New York City is seeking an Administrative Assistant II to provide executive-level support to senior leaders, manage calendars, travel, and expenses, and help with office operations.

The role requires strong organization, communication, and Microsoft Office expertise, with experience in Power BI and AI tools like Copilot. The position offers hybrid work with on-site NYC location.

The target compensation is around $87,000 annually, with base range depending on experience, plus benefits.

Qualifications

• Provide proactive administrative, operational, and business support to senior leaders, enabling focus on strategic priorities and business objectives.
• Manage complex calendars, meeting logistics, travel arrangements, and expense reporting while anticipating conflicts and resolving issues independently.
• Draft, prepare, and distribute correspondence, reports, presentations, meeting materials, and other business documents using Microsoft Office and related technologies.
• Support business unit administration activities, including internal and external communications, team meetings, industry conferences, onboarding activities, and organizational initiatives.

Responsibilities

• Maintain business information, records, databases, SharePoint sites, and other systems with strong attention to organization, accuracy, and version control.
• Gather, analyze, and summarize data to prepare reports, presentations, and business insights for leadership decision-making.
• Coordinate broker, agency, and business partner activities, including maintaining information in Power BI and other internal systems.
• Serve as a trusted point of contact for leaders, colleagues, and external partners by providing responsive, professional customer service and administrative support.
• Conduct research, compile information, and prepare recommendations or summaries on assigned topics.
• Support special projects and ensure deliverables are completed accurately, on time, and aligned with business objectives.
• Coordinate meetings, events, team activities, and travel logistics, and may record meeting notes and action items as needed.
• Assist with operational processes, including invoices, accounts payable activities, payroll/timekeeping support, facilities coordination, vendor management, and other administrative functions.

Skills

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Power BI

SharePoint

Copilot AI

Education

College degree in Business, Accounting, Marketing, or related field

4+ years administrative experience

Tools

Power BI

SharePoint

Copilot

Microsoft 365

Job description

Job Summary

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Job title: Administrative Assistant II
Job Code: C31002
Location: NY90
Hybrid work: 3 days in office with possibility of more days on-site, if needed

CNA has a dynamic opportunity for an experienced Administrative Assistant II to join our team in New York City (1166 6th Ave, New York, NY 10036). This position provides executive-level administrative and operational support to the SVP, Management Liability; SVP, Cyber E&O & Affinity Programs; and SVP, Financial Institutions & Financial Lines Wholesale. Responsibilities include managing complex calendars, travel, and expenses; coordinating meetings and events; preparing presentations and reports; supporting onboarding and office operations; and serving as a trusted liaison across business partners while maintaining the highest level of confidentiality and professionalism. The successful candidate brings exceptional organizational, communication, and relationship-management skills, along with advanced proficiency in Microsoft Office applications, particularly Outlook, Excel, PowerPoint, and Word. Experience leveraging AI-enabled tools such as Copilot and analytics platforms such as Microsoft’s Power BI is preferred. Financial services experience is advantageous, as is the ability to adapt and perform effectively in a fast-paced, evolving environment.

The target compensation for this position in New York City is $87,000 + - based on experience.

Essential Duties and Responsibilities

• Provide proactive administrative, operational, and business support to senior leaders, enabling focus on strategic priorities and business objectives.
• Manage complex calendars, meeting logistics, travel arrangements, and expense reporting while anticipating conflicts and resolving issues independently.
• Draft, prepare, and distribute correspondence, reports, presentations, meeting materials, and other business documents using Microsoft Office and related technologies.
• Support business unit administration activities, including internal and external communications, team meetings, industry conferences, onboarding activities, and organizational initiatives.
• Maintain business information, records, databases, SharePoint sites, and other systems with strong attention to organization, accuracy, and version control.
• Gather, analyze, and summarize data to prepare reports, presentations, and business insights for leadership decision-making.
• Coordinate broker, agency, and business partner activities, including maintaining information in Power BI and other internal systems.
• Serve as a trusted point of contact for leaders, colleagues, and external partners by providing responsive, professional customer service and administrative support.
• Conduct research, compile information, and prepare recommendations or summaries on assigned topics.
• Support special projects and ensure deliverables are completed accurately, on time, and aligned with business objectives.
• Coordinate meetings, events, team activities, and travel logistics, and may record meeting notes and action items as needed.
• Assist with operational processes, including invoices, accounts payable activities, payroll/timekeeping support, facilities coordination, vendor management, and other administrative functions.
• Handle highly sensitive and confidential information with discretion, professionalism, and sound judgment.
• Collaborate effectively across a matrix organization and provide backup support to other administrative professionals as needed.
• Perform additional duties and responsibilities as assigned.

Reporting Relationship

Senior Vice President, Underwriting

• Excellent written and verbal communication skills, including professional email, telephone, and business correspondence etiquette.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with internal and external stakeholders at all organizational levels.
• Exceptional organizational and time-management skills with the ability to prioritize multiple tasks, manage competing deadlines, and adapt to changing priorities.
• Demonstrated ability to work independently, anticipate business needs, exercise sound judgment, and proactively resolve issues.
• Strong analytical and problem-solving skills, including the ability to gather, interpret, and present information effectively.
• Proficiency in Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint; advanced PowerPoint and Excel skills preferred.
• Experience using AI productivity tools, such as Microsoft Copilot or similar technologies, and a willingness to learn new systems and tools.
• Familiarity with SharePoint, reporting platforms, and business intelligence tools such as Power BI is a plus.
• General knowledge of the insurance industry, financial services and business operations preferred.
• Ability to effectively navigate a complex matrix organization while maintaining a high level of service, accuracy, professionalism, and confidentiality.

Education and Experience

• College degree or coursework in Business, Accounting, Marketing, or a related field preferred.
• Typically, 4+ years of administrative experience, preferably supporting senior leaders or teams in a corporate, professional services, or insurance environment.
• Insurance industry experience is strongly preferred.
• Experience supporting business operations, executive administration, reporting, and project coordination preferred.

#LI-MA1 #LI-Hybrid

Compensation and Benefits

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

Company Culture

At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.

At CNA, we are committed to advancing a culture of inclusion – one that attracts talent from all walks of life, foster respect and collaboration, and enables all of our colleagues to do their best work.

At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.