Administrative Assistant I, Retirement Plan Services, South Bend, IN

1st Source Corporation; South Bend, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in South Bend, IN is seeking an Administrative/Service Support specialist to provide clerical and customer service assistance within the RPS division. You will enter transactions, balance accounts, and support daily office operations.

The ideal candidate has 1–2 years of related experience, strong interpersonal and organizational skills, and proficiency with MS Office and spreadsheets. This is a full-time, on-site role with regular attendance and compliance training.

Qualifications

• Enter transactions and process in multiple software applications.
• Balance and reconcile multiple systems.
• Provide internal and external customer service and communications.
• Create and maintain various written correspondence.
• Daily activity of incoming/outgoing mail and filing.
• Regular and predictable attendance is required.
• Complete compliance training and understand applicable laws.
• Comply with regulations related to the position.

Responsibilities

• Provide administrative support within the RPS division on-site.
• Support customer service interactions and correspondence.
• Enter and process transactions across software systems.
• Assist with mail, filing, and document management.
• Coordinate with team to meet deadlines and project needs.

Skills

Customer service

Communication skills

Data entry

Organizational skills

Teamwork

Attention to deadlines

Interpersonal skills

Education

High School Diploma/GED

Tools

Spreadsheets

MS Office

Job description

Job Category: Administrative/Service Support

Requisition Number: ADMIN004365

• Posted : August 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

POSITION SUMMARY

Responsible for providing administrative and customer service support within RPS division.

ESSENTIAL REQUIREMENTS

• Responsible for entering transactions and processing in multiple software applications.
• Balances and reconciles multiple systems.
• Provides internal and external customer service and communications.
• Creates and maintains various written correspondence.
• Responsible for daily activity of incoming/outgoing mail and filing.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.
• Understands all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• One (1) – two (2) years of related experience preferred.
• Previous accounting experience preferred.
• Strong interpersonal skills to work in team environment.
• Good organizational skills.
• Computer skills; prior experience with spreadsheets and applications.
• Customer service and communication skills (written and verbal).
• Ability to meet deadlines.

EDUCATION

High School Diploma/GED required.

TRAVEL REQUIREMENTS

Minimal or occasional travel for meetings, projects or training as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.