Administrative Assistant I, Retirement Plan Services, South Bend, IN

1st-Source-Bank; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

1st-Source-Bank is seeking an Administrative/Service Support professional for its on-site location in Indiana. The role focuses on processing transactions, balancing systems, and delivering excellent customer service within the RPS division.

The ideal candidate has 1–2 years of related experience (accounting preferred), strong organizational skills, and proficiency with MS Office and spreadsheets. A high school diploma or GED is required, with opportunities for training and growth in a

Qualifications

• High School Diploma or GED is required.
• One to two years of related experience preferred.
• Previous accounting experience is preferred.
• Strong interpersonal skills are needed to work in a team environment.
• Good organizational skills and the ability to meet deadlines.
• Computer skills including spreadsheets and various applications are required.
• Excellent customer service and communication skills (written and verbal).

Responsibilities

• Entering transactions and processing in multiple software applications.
• Balancing and reconciling multiple systems.
• Providing internal and external customer service and communications.
• Creating and maintaining various written correspondence.
• Handling daily mail and filing responsibilities.
• Maintaining regular and predictable attendance.
• Completing all required compliance training.
• Understanding and applying applicable laws and regulations.

Skills

Customer service

Communication

Teamwork

Organizational skills

Computer skills

Spreadsheets

Deadlines

Education

High School Diploma/GED

Tools

MS Office

Job description

Job Category: Administrative/Service Support

Requisition Number: ADMIN004365

• Posted : August 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

POSITION SUMMARY

Responsible for providing administrative and customer service support within RPS division.

ESSENTIAL REQUIREMENTS

• Responsible for entering transactions and processing in multiple software applications.
• Balances and reconciles multiple systems.
• Provides internal and external customer service and communications.
• Creates and maintains various written correspondence.
• Responsible for daily activity of incoming/outgoing mail and filing.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.
• Understands all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• One (1) – two (2) years of related experience preferred.
• Previous accounting experience preferred.
• Strong interpersonal skills to work in team environment.
• Good organizational skills.
• Computer skills; prior experience with spreadsheets and applications.
• Customer service and communication skills (written and verbal).
• Ability to meet deadlines.

EDUCATION

High School Diploma/GED required.

TRAVEL REQUIREMENTS

Minimal or occasional travel for meetings, projects or training as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.