Administrative Assistant I - PESMOA

The Henry M. Jackson Foundation for the Advancement of Military Medicine; Bethesda (MD); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Henry M. Jackson Foundation for the Advancement of Military Medicine, located in Bethesda, MD, seeks an Administrative Assistant I to support the University Family Health Center.

You will manage the front desk, check patients in and out, and coordinate follow-up appointments in a fast-paced outpatient clinic. Responsibilities include answering phones, assisting with scheduling, processing patient enrollment paperwork, and scanning documents into the electronic record.

Qualifications

• High school diploma required; associate degree preferred.
• 0-2 years experience required; 1 year+ preferred.
• Proficiency with MS Office; strong organizational and communication skills.

Responsibilities

• Manage front desk and check-in/out patients.
• Answer phones and deliver messages.
• Schedule appointments and manage referrals and enrollment paperwork.
• Scan and file documents into patient records.
• Assist with role-specific training as needed.

Skills

Front desk

Clerical

Customer service

Typing 60 wpm

Education

High School Diploma

Associate's degree

Tools

Microsoft Office

Job description

Join the HJF Team!

Job Description

Join the HJF Team!

HJF is seeking an Administrative Assistant I to perform a wide range of administrative and clerical duties for the University Family Health Center: to manage the front desk of the outpatient family medicine clinic at USU, checking patients in and out, scheduling follow up appointments; to assist in managing schedules, arrange appointments; answers and transfers phone calls. The Administrative Assistant I should possess knowledgeable of business unit policies.

This position will be in support of USU's School of Medicine's Family Health Clinic (SOM-FAM), located in Bethesda, MD.

The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals.

Responsibilities

• Manage the front desk of the clinic checking in- and outpatients.
• Answer phones; takes and delivers messages.
• Provide information to callers as needed and appropriately.
• Answer routine questions from callers.
• Manage paperwork associated with patient enrollment, referrals, and other medical orders.
• Send and receive correspondence, scan documents into the record.
• May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

Qualifications

Education and Experience

• High School Diploma required; Associate's degree preferred.
• Minimum of 0-2 years experience required; 1 year + of preferred experience.

Required Knowledge, Skills And Abilities

• Knowledge of proper grammar, punctuation, spelling, etc.
• Excellent communication skills.
• Ability to type at least 60 words per minute, operate a word processor or computer, and effectively communicate with a diverse group of people.
• Have good judgment in resolving problems of limited complexity.
• May require U.S. Citizenship and the ability to obtain and maintain a T3 Secret clearance.

Work Environment

• This position will take place primarily in an office setting.

Compensation

• The hourly pay range for this position is $22.16-$31.56. Actual hourly pay will be determined based on experience, education, etc.

Benefits

• HJF offers a comprehensive suite of benefits focused on your health and well-being, from medical, dental, and vision coverage to health savings and retirement plans, and more.

Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.