Administrative Assistant I (Part-Time)

Ashley Addiction Treatment; Bel Air (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

Ashley Addiction Treatment is seeking a Part-Time Administrative Assistant to support the Outpatient Team. This role blends professional administrative skills with a purpose-driven mission to support patients and care providers.

The successful candidate will handle patient check-ins, scheduling, registrations, and communications while maintaining accurate records and compliance with privacy standards. This position offers a chance to contribute to compassionate, innovative care.

Qualifications

• GED or high school diploma required.
• CPR certification required.
• Minimum 1 year of office assistant experience; medical setting preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to manage multiple tasks and prioritize work.
• Strong attention to detail and accuracy.
• Committed to high quality work and professional standards.

Responsibilities

• Greet patients and check in for appointments.
• Triage incoming phone calls and answer patient questions.
• Make outgoing reminder calls and handle appointment reminders.
• Complete patient registration for new admissions and related paperwork.
• Verify and update patient demographics and insurance information.
• Maintain and reschedule office patient schedules.
• Review balances for new patient assessments and balances.
• Prepare and mail patient letters including admissions and billing.
• Monitor patient account balances and collect co-payments.
• Review insurance benefits with patients to ensure understanding.
• Administer patient breathalyzers and document tox screens in medical records.
• Collect data and prepare management reports; coordinate with referrals.
• Oversee office supplies and coordinate supply orders.

Skills

CPR certified

Multitasking

Attention to detail

High quality work

Education

GED or High School Diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Why You’ll Love Working Here

We are seeking a Part-Time Administrative Assistant to join our Outpatient Team - a strategic, forward-thinking team member who can blend professional skills with purpose-driven passion.

Ready to Lead With Purpose?

If you’re a professional who’s as passionate about people as you are about performance, Ashley Addiction Treatment is where you can make a real difference.

At Ashley Addiction Treatment, We Believe Healing Happens When Compassion Meets Innovation. Founded In 1983 By Two Visionaries Who Knew Addiction Treatment Should Care For The Whole Person —not Just The Disease—Ashley Continues To Live Its Mission

“To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.”

Why You’ll Love Working Here

Benefits

At Ashley, we take care of our people as passionately as we take care of our patients. You’ll enjoy a comprehensive, rewarding benefits package that supports your well-being and growth:

Total Rewards & Perks

• PTO: Generous PTO policy.
• Paid Holidays: Up to seven annually, based on hire date.
• 401(k) with Company Match: $1-for-$1 match up to 6%.
• Wellness Perks: On-site gym, tranquil 1-mile walking loop, and discounts on Massage & Acupuncture services.
• Perks & Discounts: Movie tickets, theme parks, events, online shopping, and more via Life Mart.
• Spiritual & Emotional Wellbeing: Daily non-denominational services and Employee Assistance Program (EAP).
• Community: Employee events, inclusive culture, and 147 acres of peaceful waterfront property.

Key Responsibilities

• Acts as receptionist, greeting and checking in patients who arrive for their appointments.
• Triages incoming phone calls through researching and answering patient questions.
• Completes outgoing patient phone calls, including appointment reminder calls.
• Completes patient registration for newly admitted patients, including all paperwork preparation for treatment and billing purposes.
• Verify and update patient demographic and insurance information for existing patients.
• Maintains the office patient schedules and adds, removes and reschedules appointments, as needed.
• Confirms new patient assessments while accurately reviewing associated balances.
• Prepares, scans and mails patient letters including admission/discharge letters and other legal correspondence. 1 Ashley, Inc. is an Equal Opportunity Employer
• Monitors patient account balances and collects patient co-payments accordingly.
• Reviews insurance benefits with patients to ensure understanding of benefit coverage.
• Administers patient breathalyzers and observes urinalysis screens. Documents toxicology screen results into the patient’s medical record.
• Collects data and prepares reports for management review. This may include coordinating and communicating with referrals and external providers.
• Oversees office supplies and coordinates supply orders, as needed.

Our Commitment

Every Team Member At Ashley

• Model and reinforce our mission, values, and culture of excellence.
• Protects patient privacy and upholds HIPAA compliance.
• Champions diversity, equity, and inclusion in all we do.
• Contributes with compassion, professionalism, and a shared sense of purpose.

Desired Knowledge/Skills/Abilities

• GED or High School Diploma required.
• CPR certified required.
• 1-year proven work experience as an assistant in an office setting, experience in medical field preferred.
• Basic knowledge of Microsoft Office to include Outlook, Word and Excel.
• Ability to manage multiple tasks at once such as answering the phone, scheduling assessments and other appointments, checking in patients, etc.
• Attention to detail with ability to follow and execute detailed instructions.
• Is personally committed to high quality work and encourages others to have similar standards

Ashley, Inc. is an Equal Employment Opportunity / Affinitive Action (EEO/AA) / Veterans / Disabled Employer