Administrative Assistant I - Office of Community Corrections

Massachusetts Department of Public Health; Boston (MA); On-site; USD 54,000 - 80,000; Full time

Job summary

Massachusetts Probation Service is seeking an Administrative Assistant I to support court staff with policy application, scheduling, records management, and routine communications. The role involves preparing reports, maintaining databases, and coordinating with internal offices and outside agencies.

Under supervision of a Department Head, you will handle timekeeping, travel expense forms, and basic payroll processes while ensuring accurate records and efficient office procedures.

Qualifications

• Associate degree from an accredited college or university.
• Two (2) years of related work experience.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Provides clerical and procedural support; answers telephone and greets visitors.
• Maintains time and reporting information and prepares fiscal documents.
• Maintains department records and invoices; monitors inventory and orders supplies.
• Provides administrative support for special projects and liaises with other offices and agencies.
• Compiles and prepares monthly/quarterly reports for Judges and Administrative office.
• Assists with timesheets, travel expense forms, and mail processing.

Skills

Two years experience

Customer service

Multitasking

Organization and time management

Education

Associate degree

Tools

Microsoft Office

Databases

Spreadsheets

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Administrative Assistant I - Office of Community Corrections (260006U6)

Job Description

Administrative Assistant I - Office of Community Corrections - ( 260006U6 )

Description

Departmental Mission Statement

Protecting and Building Safer, Healthier, Stronger Communities.

Organizational Profile

https://www.mass.gov/orgs/massachusetts-probation-service

Position Summary

Assists court staff with operations and application of policies and procedures. Arranges meetings and screens calls. Maintains department records and orders supplies. Drafts routine correspondence. Processes reports. Provides clerical, procedural, and administrative support. Develops and maintains databases and spreadsheets. Acts as a liaison with other offices, departments, and outside agencies. Recommends and implements more effective office procedures and routines.

Salary Notes

This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Supervision Received

Works under the direction of a Department Head or designee.

Essential Functions and Responsibilities

• Provides clerical and procedural support as needed, including answering the telephone and greeting/screening visitors.
• Assists in the maintenance of time and reporting information and prepares fiscal documents.
• Maintains department records and invoices. Monitors inventory and orders supplies.
• Provides administrative support to the departmental staff as necessary for special projects and initiatives undertaken by the office.
• Acts as liaison with other offices, departments, and outside agencies. Arranges meetings and coordinates correspondence.
• Compiles and prepares reports on a monthly and/or quarterly basis for the Judges and the Administrative office.
• Assists with timesheets and time off requests. Processes travel expense forms for judges, administrative office, and registry staff.
• Reviews, processes, and distributes incoming correspondence and mail.
• Performs other duties as required.

Job Competencies

• Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
• Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
• Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.
• Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
• Applied Knowledge: Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives in a unionized employee environment.
• Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
• Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
• Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Qualifications

Minimum Requirements:

• Associate degree from an accredited college or university
• Two (2) years of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge, Skills and Abilities

Knowledge of:

• Modern office equipment and technology, including computers and applicable software.
• Inventory assessment and management.
• Departmental and court policies and procedures.
• Basic payroll processes.

Skill in:

• Customer service.
• Multi-tasking.
• Organization and time management.

Ability to:

• Establish effective working relationships with others.
• Order office supplies.
• Perform basic mathematical tasks.
• Prepare clear and accurate reports, correspondences, and documents.
• Maintain appropriate records.
• Communicate effectively, both orally and in writing.

Supervisory Responsibility

This position does not require supervision of others.

Working Conditions

Work is frequently performed in office or similar indoor environments.

Physical Demands

This position requires sedentary work:
Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Primary Location

United States-Massachusetts-Off of the Comm of Probation

Job

Administrative Services

Agency

Commissioner of Probation Office

Schedule

Full-time

Shift

Day

Job Posting

Oct 6, 2026, 2:55:09 PM

Number of Openings

1

Salary

54,374.84 - 80,140.06 Yearly

If you have Diversity, Affinitie Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Human Resources - 617-742-8575

Potentially Eligible for a Hybrid Work Schedule : No