Administrative Assistant I

Golden Route Operations, LLC; Rohnert Park (CA); On-site; USD 61,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Long-term Disability Insurance

Life Insurance

Holidays

Paid Time Off

Job summary

The Administrative Assistant at Federated Indians of Graton Rancheria will support the Elders Program with complex administrative duties and project support to ensure smooth daily operations. You will manage intake forms, process elder payments in Microix, coordinate scheduling, and maintain confidential records while communicating with elders and families.

A high school diploma and two years of admin experience are required, plus a valid driver’s license and ability to work in a tribal

Qualifications

• Two years of administrative or office support experience.
• High School diploma or GED.
• Valid driver’s license and be insurable under the Tribe’s policy.
• Ability to handle confidential information.
• Experience in health, social services, or Native American communities preferred.

Responsibilities

• Assist with day-to-day administrative operations for elder case management.
• Prepare and maintain intake forms and documentation.
• Enter elder-related payments in Microix and track status.
• Coordinate reception duties and manage mail.
• Schedule meetings and organize meeting spaces.
• Maintain confidential records per program guidelines.
• Communicate with elders and families to schedule services.
• Support outreach and engagement for the Elders Program.

Skills

Administrative experience

Communication skills

Confidentiality

Microsoft Office

Education

High School diploma or GED

Tools

Microix

Microsoft Office

Job description

• Base Pay $29.16 - $40.82 / Hour
• Job Category Tribal Government
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others No

• Name Human Ressources
• Phone [phone]
• Email [e-mail]

Description

Application Closing Date

Monday, September 21, 2026 @ 5:00 pm PST

Mission Statement

The Federated Indians of Graton Rancheria exists to exercise its inherent sovereign powers, customs, and traditions; to perpetuate its unique native heritage; to preserve and protect the rights and privileges of the Tribe; to establish justice in the conduct of tribal affairs; to work for the social and economic betterment of all the Tribal Citizens; and to foster the value of education.

Position Purpose

The Administrative Assistant will support and execute a full range of complex administrative duties and projects and will be responsible for providing support for the various components of the Elders Program. The Administrative Assistant will be expected to use independent judgment to resolve problems and deviations from the general workflow efficiently and will assist in ensuring that the daily administrative operations run smoothly.

Essential Duties, Functions & Responsibilities

• Assists in managing day-to-day administrative operations related to elder case management services.
• Prepares and maintains accurate documentation, including intake forms.
• Enters and tracks elder-related payments in Microix; verifies timely and accurate submission of financial transactions and communicates payment status.
• Researches and identifies accredited businesses that offer services to elders in alignment with the Elders Support ProgramPolicy.
• Provides support for reception duties, answers and directs phone calls, receiving, logging, and distributing mail.
• Creates, modifies, and revises forms, documents, and other related material.
• Assists with maintaining confidential records in accordance with program guidelines.
• Maintains organized digital and physical filing systems for elder cases, including applications, service records, and correspondence.
• Communicates with elders and their families to schedule services, share updates, and relay messages from the Elder Advocates
• Supports outreach and engagement efforts for the Elder Program by helping prepare materials and tracking participation.
• Schedules a variety of meetings and organizes meeting space as needed.
• Runs errands on or off property as needed.
• Operates a variety of office equipment including computers, copiers, postage meters, and multi-line telephones.
• Performs other duties as assigned.

Supervisory Responsibilities

None

Requirements

Minimum Mandatory Qualifications

Experience

• Two (2) years of administrative or office support experience.

Education

• High School diploma or equivalent (GED).

License/Certification

• Must possess a valid driver’s license and be insurable under the Tribe’s policy.

Preferred Qualifications

• Two (2) years of administrative work experience in a health or social service setting.
• Experience working with Native American communities.
• Familiar with Elder care programs, long-term care coordination, or case management processes.
• Knowledge of Microix or similar financial tracking software.

Skills, Abilities, and Other Qualifications

• Ability to work independently within established policies, procedures, and schedules.
• Ability to exercise sound judgment and possess problem-solving skills involving variables in standardized situations and the ability to make decisions that are varied, and, in many cases, there is no precedent to draw upon.
• Ability to maintain strict confidentiality and exercise discretion, particularly regarding sensitive or confidential personnel or organizational matters.
• Ability to work efficiently and effectively when in high-pressure situations and under deadlines.
• Ability to master and effectively use the database and software systems used at FIGR.
• Ability to adhere to the highest level of professional ethical standards.
• Demonstrate advanced analytical, organizational, and problem-solving skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate accuracy and thoroughness, with the ability to monitor own work to ensure quality.
• Demonstrate a record of satisfactory performance in all prior employment as evidenced by positive employment references from previous employers.
• Demonstrate strong cultural sensitivity and ability to work effectively within a Native American tribal government environment.
• Knowledge and experience with Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, etc.
• Successful clearance of all pre-employment testing, background, and credit checks.
• Perform other duties as assigned.

Benefits

The comprehensive benefits program provided to all full-time and part-time regular employees (20+ hours weekly) includes:

• Medical Insurance – No cost to the employee
• Vision Insurance – No cost to the employee
• Dental Insurance – No cost to the employee
• 401(k) – Immediate participation available, employer match after six months of employment
• Long-term Disability Income Insurance – At no cost to the employee
• Life Insurance - At no cost to the employee
• Healthcare and Dependent Care FSA
• Holidays – 13 paid holidays annually
• Personal Time Off (PTO)
• Employee Assistance Program

Tribal and Indian Preference

The Federated Indians of Graton Rancheria is a Federally Recognized Indian Tribe, and, pursuant to its Indian Preference Statute, gives preference in hiring in the following order of priority: (1) Citizens of the Federated Indians of Graton Rancheria, (2) Native Americans who are members of or affiliated with a California Indian Tribe with ties to Marin and Sonoma Counties, (3) Native Americans who are members of or affiliated with any other California Indian Tribe, and (4) other Native Americans who are members of a Federally Recognized Indian Tribe.

Aside from employment preference as provided in this section, the Federated Indians of Graton Rancheria does not discriminate on the basis of race, creed, age, sex, color, national origin, religion, sexual orientation, marital status, medical disability, or political affiliation.

Confidentiality

All employees must uphold all principles of confidentiality to the fullest extent. This position has access to sensitive information, and a breach of these principles will be grounds for immediate termination.

This position is subject to a criminal history background check and a suitability background check, and it may be subject to a Fair Credit Reporting Act (FCRA) check. In addition, this position is subject to a background check to ensure compliance with Public Law 101-630, the Indian Child Protection and Family Violence Prevention Act.

Drug and alcohol screening

All applicants must successfully pass a pre-employment drug and alcohol screening prior to beginning employment and will be subject to reasonable suspicion drug testing.